Laboratory Assistant PRN

HCA Healthcare•Orlando, FL

10d•Onsite

About The Position

UCF Lake Nona Hospital is hiring a PRN Laboratory Assistant / Phlebotomist. Under the supervision of a department supervisor, manager, or director, the role performs at least three non-technical laboratory functions, including specimen collection and processing, referral-laboratory submission and monitoring, and patient registration. The position follows written procedures and regulatory requirements and supports departmental goals for service, quality, compliance, financial performance, patient satisfaction, a healthy work environment, and coordination across departments. The role serves patients across age groups and may perform venipunctures, finger sticks, and infant heel sticks, as required by the patient population. It handles specimen identification, collection, documentation, registration, order entry, processing, labeling, aliquoting, centrifuging, preparation for courier pickup, and appropriate disposal. The Laboratory Assistant also processes and monitors referral testing, communicates and troubleshoots specimen issues, performs clerical work and assigned quality assurance and preventive maintenance, and maintains records. The position requires adherence to safety, privacy, security, and company policies, completion of annual training, and availability to work during disasters.

Requirements

At least 2 years of experience performing registration, clerical duties, and specimen send-out processing.
Ability to work cooperatively with coworkers and promote a harmonious team environment.
Excellent customer service practices.
Ability to communicate accurately and promptly with personnel and, as needed, customers, floors, and physicians.
Ability to follow safety policies and procedures and protect sensitive and confidential information.
Availability to work during disasters.

Nice To Haves

Vocational or technical degree preferred.
1–3 years in a clinical laboratory setting preferred.
Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.

Responsibilities

Collect specimens, including venipunctures and finger sticks for pediatric, neonatal, adult, and geriatric patients, and heel sticks for infants when required.
Follow patient identification and specimen collection procedures based on test orders; document collections and educate patients or families about collection procedures.
Process, receive, label, centrifuge, aliquot, and prepare specimens according to established protocols and testing requirements.
Register patients and enter orders accurately and promptly when requested.
Submit specimens to referral laboratories, prepare them for courier pickup, monitor referred testing, and follow up on outstanding or pending specimens and issues.
Apply specimen acceptance and rejection criteria, communicate and troubleshoot problem specimens, and take corrective action to support valid and accurate testing.
Perform clerical duties, including faxing, answering phones, using the pneumatic tube system, and preparing reports.
Use the computer information system for job functions and communicate technical information with personnel and customers, floors, and physicians as needed.
Perform assigned preventive maintenance and quality assurance procedures and maintain appropriate records and documentation.
Collect chain-of-custody drug specimens according to policy when required.
Discard laboratory specimens according to schedule and clean emergency specimen spills.
Prioritize and plan work, use supplies appropriately, and support departmental service, quality, regulatory compliance, patient satisfaction, and interdepartmental coordination.
Follow safety, privacy, security, and company policies; complete assigned annual courses and training; and be available to work during disasters.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
Free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.