Laboratory Assistant PRN

HCA Healthcare•Atlantis, FL

About The Position

The Laboratory Assistant / Phlebotomist performs at least three non-technical laboratory functions under the supervision of a department supervisor, manager, or director. The role includes collecting and processing specimens, submitting and monitoring specimens sent to referral laboratories, and registering patients. The employee follows written procedures and regulatory requirements and supports department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, a healthy work environment, and coordination across departments. The position performs specimen collection and handling, patient registration and order entry, laboratory information system tasks, clerical duties, referral-testing preparation and follow-up, and other assigned laboratory support functions. It requires communication with coworkers, patients, families, physicians, and other customers; careful attention to specimen requirements and documentation; and adherence to safety, privacy, security, and training policies. The role may require availability during disasters.

Requirements

  • At least 2 years of experience performing registration, clerical duties, and specimen send-out processing.
  • Ability to interact with coworkers in a team environment and promote a cooperative workplace.
  • Excellent customer service practices.
  • Ability to communicate effectively with personnel to exchange accurate and timely technical information.
  • Ability to assist with communication to customers, floors, and physicians regarding problem or pending specimens.
  • Follow safety, privacy, security, and company policies and standards.
  • Complete assigned courses and training annually.

Nice To Haves

  • Vocational or technical degree preferred.
  • 1–3 years in a clinical laboratory setting preferred.
  • Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.

Responsibilities

  • Collect specimens using venipuncture, finger sticks, and heel sticks as appropriate to the patient population.
  • Follow patient identification, specimen collection, documentation, labeling, aliquoting, processing, and specimen rejection procedures.
  • Educate patients and families about specimen collection procedures before collection.
  • Use the computer information system for assigned job functions, including receiving specimens, registration, and order entry.
  • Perform clerical duties such as faxing, answering phones, using the pneumatic tube system, and handling reports.
  • Review outstanding specimen reports and pending specimen collection, accessioning, and referral-testing issues, and take appropriate action.
  • Centrifuge and aliquot specimens according to specimen type and testing ordered.
  • Prepare specimens and special instructions for courier pickup; sort and prepare specimens for referral laboratories according to their requirements.
  • Monitor referred testing to ensure results are received and made available to physicians within established turnaround times.
  • Communicate and troubleshoot problem specimens and referral-testing or order-entry issues in a timely manner.
  • Discard specimens according to established schedules and clean the area after emergency specimen spills.
  • Perform assigned preventive maintenance and quality assurance procedures.
  • Collect chain-of-custody drug specimens according to policy when required.
  • Maintain records and documentation regarding specimen and other problems, and take corrective action to support valid and accurate testing.
  • Use supplies appropriately and prioritize and plan assigned duties.
  • Follow safety policies and procedures, protect confidential information, adhere to security standards, and complete assigned annual training.
  • Work cooperatively with coworkers and communicate accurate, timely technical information to relevant personnel and customers.
  • Remain available to work during disasters.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
  • Wellbeing support, including free counseling and referral services
  • Paid time off and paid family leave
  • Long- and short-term disability coverage and leaves of absence
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
  • Employee Stock Purchase Plan
  • Flexible spending accounts
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
  • Fertility and family-building benefits and adoption assistance
  • Life insurance and supplemental health protection plans
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts
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