Laboratory Assistant

HCA Healthcare • Fort Pierce, FL

11d

About The Position

The Laboratory Assistant / Phlebotomist performs non-technical laboratory functions under the supervision of a department supervisor, manager, or director. Duties may include specimen collection and processing, referral laboratory submission and monitoring, and patient registration. The role follows written procedures and regulatory requirements and supports department goals for service, quality, compliance, financial performance, patient satisfaction, a healthy work environment, and coordination across departments.

The position also handles specimen accessioning, labeling, centrifuging, aliquoting, preparation for courier pickup, referral-testing coordination, records, clerical tasks, and assigned preventive maintenance and quality assurance procedures. The role communicates and resolves specimen or order-entry problems and may collect chain-of-custody drug specimens where required. Work includes pediatric, neonatal, adult, and geriatric patients, with heel sticks for infants as needed.

Requirements

• At least 2 years of experience performing registration, clerical duties, and specimen send-out processing.
• Ability to interact with coworkers in a team environment and promote a harmonious, cooperative workplace.
• Excellent customer service practices.
• Ability to communicate effectively with personnel to exchange accurate and timely technical information.
• Ability to follow safety policies and procedures and company security standards.
• Ability to complete assigned annual courses and training.
• Availability to work during disasters.

Nice To Haves

• Vocational or technical degree preferred.
• 1–3 years of experience in a clinical laboratory setting preferred.
• Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.

Responsibilities

• Collect specimens, including venipunctures, finger sticks, and heel sticks as applicable to the patient population.
• Follow patient identification and specimen collection procedures based on test orders; document collections and explain procedures to patients or families.
• Process, receive, label, centrifuge, aliquot, sort, and prepare specimens according to established protocols and testing requirements.
• Submit specimens to referral laboratories, assess referral specimen requirements, troubleshoot problems, and monitor testing status and turnaround times.
• Perform patient registration and order entry accurately and in a timely manner when requested.
• Use the computer information system and perform clerical duties such as faxing, answering phones, using the pneumatic tube system, and handling reports.
• Review outstanding specimen reports and pending specimen collection, accessioning, or referral-testing issues, and take appropriate action.
• Prepare specimens for courier pickup, including special instructions requested by physician orders, and discard specimens according to schedule.
• Perform assigned preventive maintenance and quality assurance procedures.
• Collect chain-of-custody drug specimens according to policy when required by the laboratory.
• Maintain records and documentation related to specimen and other problems, and take corrective action to support testing validity and accuracy.
• Clean the area following emergency specimen spills.
• Communicate and troubleshoot problem specimens in a timely manner, including communicating with customers, floors, and physicians regarding problem or pending specimens.
• Follow safety policies and procedures, protect confidential information, adhere to security standards, complete annual training, and be available to work during disasters.
• Promote a cooperative team environment and provide excellent customer service.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed