Laboratory Assistant/Phlebotomist- Flex

University of North Dakota•Grand Forks, ND

About The Position

Support patient care through laboratory specimen collection, processing, and point-of-care testing. The position ensures accurate and timely results, maintains laboratory equipment, performs quality control, and collaborates with clinical staff while protecting patient confidentiality and upholding laboratory accreditation standards. The role assists in collecting laboratory samples used to evaluate, diagnose, and treat patients, while meeting Commission on Office Laboratory Accreditation (COLA), Clinical Laboratory Improvement Amendments (CLIA), and Accreditation Association for Ambulatory Health Care (AAAHC) compliance standards. This position is classified as non-exempt and eligible for overtime, works 19 hours per week, and is not eligible for remote or hybrid work. The hourly pay is $17.00 or more.

Requirements

  • High school diploma or GED.
  • Completion of a formal phlebotomy program.
  • At least 1 year of phlebotomy experience.
  • Current CPR certification or ability to obtain it within 30 days of hire.
  • General computer experience.
  • Successful completion of a Criminal History Background Check.
  • Ability to communicate with individuals of diverse backgrounds.
  • Ability to relate well to adolescents and young adults and offer a sensitive, non-judgmental attitude.
  • Ability to multitask and work cooperatively with others.
  • Experience using an electronic medical records system.
  • Strong keyboarding skills.
  • Verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. The position does not support visa sponsorship for continued employment.

Nice To Haves

  • Experience in a laboratory-related field.
  • Experience with electronic health record (EHR) and laboratory interface systems (LIS).

Responsibilities

  • Collect and process laboratory specimens.
  • Perform waived point-of-care laboratory testing, including specimen analysis and interpretation, in accordance with standard operating procedures and designated turnaround times.
  • Confirm patient identity using two identifiers and explain and instruct patients on specimen collection.
  • Recognize acceptable and unacceptable samples and process specimens for analysis or reference laboratory submission.
  • Correlate laboratory data with clinical states and patient information.
  • Follow laboratory standard operating procedures for testing logs, results, specimens, referral orders, and documentation retention.
  • Collaborate and communicate with staff; recognize laboratory issues, take appropriate corrective action, document actions, and communicate critical or urgent values to providers.
  • Perform quality-control testing and maintenance procedures to ensure reliable and accurate results; identify, interpret, and troubleshoot out-of-range results.
  • Operate and perform quality assessment on LIS/electronic health record systems.
  • Document repairs, maintenance, quality control, calibrations, and quality-assessment results.
  • Maintain point-of-care instrumentation and verify its accuracy using established procedures and quality-control testing.
  • Perform proficiency testing and maintain current knowledge of standards required for laboratory accreditation.
  • Maintain professionalism and patient confidentiality in accordance with FERPA and HIPAA guidelines.
  • Participate in clinic- and campus-wide opportunities that enhance UND students’ educational experience and success, and participate in community involvement.
  • Perform other duties as assigned to meet the needs of Student Health Services and the UND community.
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