Laboratory Assistant III

Orlando Health•Orlando, FL

2d•Onsite

About The Position

The Laboratory Assistant III serves as a vital resource in the ORMC Core Laboratory, providing advanced specimen-processing support, coordinating workflow, assisting customers and clinical staff, and helping maintain efficient laboratory operations. The role supports patient care and laboratory service quality in a fast-paced healthcare environment.

Requirements

High school diploma or GED required.
Three years of laboratory, patient care, or patient business experience required.
No licensure or certification required.

Responsibilities

Receive, process, label, centrifuge, and distribute specimens for testing.
Register patients and enter laboratory orders into hospital information systems.
Apply expertise in specimen collection, handling, and processing requirements.
Research and resolve customer requests and issues.
Follow up and communicate regarding patient care concerns.
Support billing, reference testing, scheduling, and laboratory operations.
Direct workflow and assist team members in meeting departmental expectations.
Train and support laboratory staff as needed.
Serve as a liaison between the laboratory, physicians, nursing teams, clients, and vendors.
Order and maintain laboratory supplies.
Process pathology specimens and coordinate courier pickups.
Document specimen quality concerns and participate in quality improvement efforts.
Maintain a safe, clean, and organized work environment.
Assist with report distribution and departmental communications.
May perform phlebotomy after completing approved competencies.
May perform IV starts with approved training and competency validation.
Participate in laboratory quality improvement initiatives.
Help maximize departmental productivity and customer satisfaction.