Laboratory Assistant I

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C•Newport News, VA

12d•Onsite

About The Position

The Laboratory Assistant I performs clerical processing and selected routine laboratory tests used in the diagnosis and treatment of disease. The role supports patients and providers, processes specimens, helps ensure accurate and timely results, and maintains documentation and quality practices in accordance with applicable policies and requirements. The position works in a multidisciplinary environment and requires customer service, communication, confidentiality, and attention to detail. Compensation starts at $16.00 per hour; the final hourly rate depends on relevant experience and qualifications.

Requirements

High school diploma or equivalent.
Demonstrate position competencies within two weeks of hire.
Knowledge of laboratory collection and testing techniques for routine laboratory tests.
Knowledge of laboratory ordering and specimen processing to ensure accurate results.
Knowledge of laboratory equipment and testing to operate, maintain, and sterilize equipment.
Knowledge of appropriate medical terminology, OSHA requirements, and safety processes.
Skill in reviewing requisitions for completeness and appropriate routing, reviewing specimens for appropriate labeling, and routing specimens to reference laboratories when appropriate.
Skill in operating a variety of laboratory instrumentation and preparing accurate reports of test results.
Skill in communicating clearly with diverse publics.
Ability to work scheduled hours as defined in the job offer.
Ability to follow quality control procedures and guidelines, including documentation and evaluation of results.
Ability to perform waived testing according to established procedures and processes.
Ability and willingness to maintain, troubleshoot, and operate office and laboratory equipment, and arrange for repairs as necessary.
Ability to document reagent and other checks according to policies and procedures.
Ability to determine correct specimen routing based on tests ordered and insurance requirements.
Ability to manage supply inventory and communicate shortages as needed.
Ability to establish and maintain effective working relationships with patients, medical staff, and the public.
Ability to read and understand oral and written instructions and follow written protocols.
Ability to work independently.
Ability to distinguish between all colors; stand and walk for limited periods; sit for extended periods; climb or balance for limited periods; occasionally reach, bend, stoop, and lift up to 30 pounds; grasp and hold up to 25 pounds; hear normal voice-level communications in person or by telephone; speak clearly and understandably; and smell.

Nice To Haves

One year of experience in a medical laboratory environment; alternatively, a certificate of completion from an accredited laboratory training program or transferable skills such as one or more years in an armed forces medical laboratory setting.

Responsibilities

Serve as a patient advocate and provide clinical and technical support to providers.
Process patient specimens appropriately to ensure accurate test results.
Ensure outsourced laboratories receive correct patient billing data.
Perform selected patient tests with attention to precision, accuracy, and validity.
Ensure outgoing results are accurate and delivered to providers in a timely manner.
Perform selected quality control checks as outlined in policies and procedures.
Perform selected maintenance and calibrations as required by the manufacturer and CLIA requirements.
Perform selected charge entry for laboratory testing as directed by the Manager or Laboratory Services Manager.
Maintain required documentation to fulfill COLA, CLIA, OSHA, and TPMG requirements.
Communicate with physician office staff and providers about specimen collection, handling, transport, and return of results.
Participate in and provide evidence of laboratory-related continuing education.
Participate successfully in proficiency and competency assessments.
Maintain confidentiality of written or verbal medical information.
Perform other duties as requested by the Manager.