Laboratory Assistant I

Tidewater Physicians Multispecialty Group P C•Newport News, VA

10d

About The Position

The Laboratory Assistant I performs clerical processing and selected routine laboratory tests used in the diagnosis and treatment of disease. The role provides patient advocacy and clinical and technical support, processes specimens, performs selected testing and quality checks, and helps ensure accurate, timely reporting of results. The position also supports laboratory documentation, billing data, equipment maintenance, client communication, and continuing education while maintaining confidentiality and working effectively in a multidisciplinary environment. Compensation starts at $16.00 per hour. The final hourly rate is based on the candidate’s relevant experience and qualifications.

Requirements

High school diploma or equivalent.
Demonstrate position competencies within 2 weeks of hire.
Knowledge of laboratory collection and testing techniques for routine laboratory tests.
Knowledge of laboratory ordering and specimen processing to support accurate results.
Knowledge of laboratory equipment and testing methods for operating, maintaining, and sterilizing equipment.
Knowledge of medical terminology sufficient to communicate with laboratory and medical staff.
Knowledge of OSHA and safety processes.
Ability to review requisitions for completeness and appropriate routing.
Ability to review specimens for appropriate labeling and route specimens to reference laboratories when appropriate.
Ability to operate a variety of laboratory instrumentation and prepare accurate reports of laboratory test results.
Ability to communicate clearly with diverse audiences.
Ability to work scheduled hours as defined in the job offer.
Ability to follow quality control procedures and guidelines, including documenting and evaluating results.
Ability to perform waived testing according to established procedures and processes.
Ability and willingness to maintain, troubleshoot, and operate office and laboratory equipment, including arranging repairs as necessary.
Ability to document reagent and other checks according to policies and procedures.
Ability to determine correct specimen routing based on ordered tests and insurance requirements.
Ability to manage supply inventory and communicate shortages as required.
Ability to establish and maintain effective working relationships with patients, medical staff, and the public.
Ability to read and understand oral and written instructions and follow written protocols.
Ability to work independently.
Ability to distinguish between all colors; stand and walk for limited periods; sit for extended periods; climb or balance for limited periods; occasionally reach, bend, stoop, and lift up to 30 pounds; grasp and hold up to 25 pounds; hear normal voice-level communications in person or by telephone; speak clearly and understandably; and smell.

Nice To Haves

One year of experience in a medical laboratory environment.
Certificate of completion from an accredited laboratory training program.
Transferable skills, such as one year or more in an armed forces medical laboratory setting.

Responsibilities

Serve as a patient advocate and provide clinical and technical support to providers.
Process patient specimens appropriately to support accurate test results.
Ensure outsourced laboratories receive correct patient billing data.
Perform selected patient tests with attention to precision, accuracy, and validity.
Ensure outgoing results are accurate and delivered to providers in a timely manner.
Perform selected quality control checks according to policies and procedures.
Perform selected maintenance and calibrations as required by manufacturers and CLIA requirements.
Complete selected charge entry for laboratory testing as directed by the Manager or Laboratory Services Manager.
Maintain documentation required to fulfill COLA, CLIA, OSHA, and TPMG requirements.
Communicate with physician office staff and providers about appropriate specimen collection, handling, transport, and result return.
Participate in laboratory-related continuing education and provide evidence of participation.
Successfully participate in proficiency and competency assessments.
Provide customer service and interpersonal support in a multidisciplinary environment.
Maintain confidentiality of written and verbal medical information.
Perform other duties as requested by the Manager.