Labor Relations Specialist

Mondelēz International • Richmond, VA

3d

About The Position

The Labor Relations Specialist provides Human Resources support and guidance to employees and People Leaders, primarily in Employee Relations and Labor Relations, with a focus on off-shift coverage. The role builds proactive working relationships with People Leaders and Union partners to handle employee and labor relations matters efficiently and in accordance with collective bargaining agreement (CBA) guidelines.

The position advises the business on contract administration and grievances, leads investigations, and partners with leaders to develop and manage processes related to the Union Contract. It also supports Labor Relations capability-building, including developing and delivering training, and directs positive Employee Relations activities that support a high-performing organization. The role requires a hands-on approach to engaging hourly and salaried colleagues and strong partnership across the plant and organization.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• Five or more years of relevant experience in employee relations and labor relations, or human resources experience.
• Experience in a unionized facility.
• Ability to communicate effectively, verbally and in writing, with all levels of leadership and Union representatives.
• Strong facilitation and presentation skills, including the ability to relate cross-functionally within the plant and organization.
• Strong influencing skills and ability to achieve success through partnership with others.
• Problem-solving ability and agility in navigating challenging Employee Relations and Labor Relations situations.
• Drive for results, customer service orientation, and care for people.
• Continuous-improvement mindset.
• Ability to support a schedule covering the overlap of third and first shifts; example hours are 1 a.m. to 9 a.m.

Nice To Haves

• Experience in a Consumer Product Group or manufacturing environment is highly preferred.

Responsibilities

• Serve as the key HR support and guidance contact for employees and People Leaders on off shifts.
• Build proactive relationships with People Leaders and Union partners to facilitate the handling of employee relations and labor relations matters.
• Ensure timely and thorough investigations in accordance with CBA guidelines.
• Partner with leaders at all levels to build Labor Relations processes and capabilities that support business objectives.
• Develop and direct positive Employee Relations activities focused on building a high-performing organization.
• Provide day-to-day advice and support on contract administration issues and grievances.
• Lead investigations and partner in developing and managing processes related to the Union Contract.
• Collaborate on developing and delivering training to build Labor Relations capabilities.
• Engage directly with hourly and salaried colleagues using a hands-on approach.

Benefits

• Health insurance
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time
• Participation in a competitive bonus program, with potential for overachievement based on performance and company results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level