Labor Relations Specialist

Mondelēz International • Richmond, VA

1d • $97,300 - $133,815

About The Position

The Labor Relations Specialist provides Human Resources Generalist support, primarily focused on Employee Relations and Labor Relations, to employees, People Leaders, and the broader Human Resources function. The role serves as a key HR contact for employees and People Leaders during off shifts and partners with People Leaders and Union representatives to address employee and labor relations matters. It supports contract administration and grievances, conducts investigations within Collective Bargaining Agreement (CBA) guidelines, and helps build labor relations processes and capabilities. The role also develops and delivers training and leads employee relations activities intended to support a high-performing organization. The schedule must support overlap between 3rd and 1st shifts; an example schedule is 1 a.m. to 9 a.m.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• At least 5 years of relevant experience in employee relations and labor relations, or human resources.
• Experience in a unionized facility.
• Ability to communicate effectively, verbally and in writing.
• Strong facilitation and presentation skills, including the ability to relate cross-functionally within the plant and organization.
• Strong influencing skills and ability to achieve results through partnership with others.
• Ability to support a work schedule that accommodates 3rd and 1st shift overlap; example hours are 1 a.m. to 9 a.m.
• Knowledge of relevant Human Resources disciplines, especially Employee Relations and Labor Relations in a unionized environment.
• Ability to communicate and relate to all levels of Leadership and Union Representatives.
• Results orientation, customer service orientation, and care for people.
• Problem-solving ability and agility in challenging Employee Relations and Labor Relations situations.
• Continuous improvement mindset.

Nice To Haves

• Experience in a Consumer Product Group or Manufacturing environment is highly preferred.

Responsibilities

• Serve as a key contact for HR support and guidance for employees and People Leaders on off shifts.
• Build proactive relationships with People Leaders and Union partners to facilitate the efficient handling of employee relations and labor relations matters.
• Ensure investigations are handled thoroughly and in a timely manner within CBA guidelines.
• Partner with leaders at all levels to build Labor Relations processes and capabilities that support business objectives.
• Devise and direct positive Employee Relations activities focused on building a high-performing organization.
• Provide day-to-day advice and support on contract administration issues and grievances.
• Lead investigations and partner in developing and managing processes related to the Union Contract.
• Collaborate on developing and delivering training to build Labor Relations capabilities.
• Engage with hourly Core and salaried Support colleagues using a boots-on-the-ground approach.

Benefits

• Health insurance
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time
• Eligibility-dependent benefits that are subsidized or fully paid by the company
• Eligibility for a competitive bonus program with potential overachievement based on performance and company results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level