Labor Relations Manager

Commonwealth of Massachusetts • Taunton, MA

1d • Hybrid

About The Position

The Executive Office of Health and Human Services (EOHHS) is actively searching for a Labor Relations Manager (LRM). Our ideal candidate is an experienced labor relations professional with a strong work ethic and background in Massachusetts public sector labor law, collective bargaining agreement interpretation and negotiation, and grievance management who is comfortable working in a fast-paced, result-oriented environment.
This position reports to the Health Director of Labor Relations or the Health Deputy Director of Labor Relations. The candidate will work with managers advising them in the areas of labor and employee relations for The Department of Public Health and The Department of Mental Health.

Requirements

• At least five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management.
• Of the above, at least one (1) year must have been in a project management, supervisory or managerial capacity.
• Any equivalent combination of the required experience and substitutions below.
• A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.
• Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
• Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

Nice To Haves

• Public sector labor relations experience
• Familiarity with current trends in employer-employee relations including legislation and new developments and approaches
• Knowledge of principles and practices of Human Resource Management and all applicable employment-related laws/regulations
• Capacity to demonstrate flexibility and creativity, effectively problem solve, organize, and prioritize many different competing projects and shift quickly between subjects
• Strong interpersonal skills with the ability to influence and persuade others
• Ability to maintain accurate records and exercise discretion in handling confidential information
• Thoroughness, independence, and excellent written and oral communication skills.
• Competence in resolving problems and conflicts diplomatically and tactfully.

Responsibilities

• Front Line Contract Administration and interpretation, grievance processing, preparation of disciplinary action, participation in labor-management committees, impact bargaining sessions, arbitrations, and training.
• Involvement with managers will include consultation, expert technical assistance, problem-solving, letter writing, and early intervention with labor relations issues.
• Multi-facility interaction with five unions and seven collective bargaining agreements in a fast-paced high-volume environment.
• In-state travel may be required, and the primary office location may vary based on the assignment.
• Administration of statewide disciplinary and non-disciplinary hearings; scheduling, preparing for, and participating in hearings; communication and correspondence with unions, Agency, Commonwealth, and other Labor Relations Managers.
• Ability to navigate a highly matrixed environment to ensure consistent application of employment policies and practices across agencies.
• Collaborate on TEAMS and consult effectively and independently with all levels of the organization.

Benefits

• Comprehensive Benefits
• An outstanding suite of employee benefits that add to the overall value of your compensation package.
• A work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager