Labor Productivity Analyst and Workforce Optimization Specialist

Presbyterian Healthcare Services

9d•$70,450 - $119,974•Onsite

About The Position

Presbyterian Healthcare Services is transitioning the management of labor productivity from a location-based model to a centralized, system-led model, with a primary focus on clinical labor — the nursing, medical group, ancillary, and patient-care departments that drive the majority of the system’s labor expense and most directly affect quality and safety. The Labor Productivity Analyst / Workforce Optimization Specialist supports the Director, Clinical Labor Productivity & Workforce Optimization through workforce analytics, productivity monitoring, staffing analysis, labor performance reporting, and workforce optimization initiatives across Presbyterian Delivery System. The role partners with operations, nursing, finance, and HR leaders to ensure staffing resources are aligned with patient volumes, productivity expectations, quality standards, and financial goals. This is done through supporting the Director to proactively identify opportunities in financial operations and workforce management, including development of workforce standards, internal benchmarks and business impact of system wide operational initiatives. Provides support for workforce management projects with reporting and analysis for industry research, benchmarking, and operational feasibility reporting. The Analyst will prepare analysis, status updates, reports, workplans, dashboards, communication/ planning activities and other materials for workforce management related functions. Work entails a high degree of autonomy and accuracy in workforce management analytical and reporting functions. Maintains strict confidentiality of all patient, employee and company data.

Requirements

Bachelor’s degree in Finance, Healthcare Administration, Finance, Accounting, or a related field.
Minimum of [3-5] years in healthcare finance, workforce analytics, labor management, decision support, operations improvement or healthcare operations.
Strong analytical and problem solving skills.
Adaptive to change and priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software including advanced Microsoft Excel Skills.
Ability to communicate effectively with audiences in person and in electronic formats
Ability to think independently and capable of independent decision making
Experience working with large data sets and reporting tools

Responsibilities

Support the Labor Productivity Governance Committee through providing reporting, analytics, and action-plan tracking materials to Director.
Monitor productivity performance across clinical and non-clinical departments.
Assist with development and maintenance of productivity targets.
Support position control review processes through workforce analytics and staffing assessments.
Monitor compliance with productivity action plans and workforce governance processes.
Maintain workforce productivity reports utilizing Premier OperationsAdvisor, Workday, API, and other workforce management tools. Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
Provides reporting and analysis to support system wide standardization of productivity reporting, standards, units of service and application of internal benchmarks.
Assist in validating data integrity and benchmarking submissions.
Provides reporting and analysis from OperationsAdvisor system utilized by all facilities to assist management in monitoring operational and financial performance and evaluate opportunities for improvement. Develop internal benchmarking reports in which department level performance data is utilized to identify and enable process improvement to the level of best practice.
Provides reporting and analysis support through: Productivity standards, Productivity management and variance reporting using OperationsAdvisor and other tools and systems, Engagement process including watch list, action planning, and other migration strategies, Position control process and exceptions needing approval. Evaluate requests for replacement and new positions. Roll-up reporting, Reports to highlight the performance of KPI
Support the Director with reporting and analysis for internal leading practices and/ or opportunities for cross-departmental or cross-facility projects that could improve workflow, eliminate waste, reduce costs, etc.