Productivity Specialist

Morris Great Lakes • City of Syracuse, NY

4d • Hybrid

About The Position

Morris Group, Inc., a third-generation, family-owned business and one of North America's largest machine tool distributors, is seeking a Productivity Specialist. This role is crucial for our mission to enhance manufacturers' competitive advantage through improved productivity. Morris Great Lakes, a division of Morris Group, Inc., supplies CNC machine tools, tooling, accessories, software, and automation to manufacturers in western New York, western Pennsylvania, and West Virginia. The Productivity Specialist will be a key part of our customer service, support, and aftermarket sales team, bringing innovative ideas and solutions to our customers. We are looking for experienced machinists and programmers to offer the latest products, efficiency-generating solutions, and unparalleled machine installation support.

Requirements

• Minimum 5 years of machine tool experience
• Internally driven with a deep-seated desire to win in a competitive marketplace
• Self-motivated and capable of operating with minimal direction
• Candidate must bring a strategic approach to all work and creativity for solving challenges
• Ability to work in a fast-paced environment and balance multiple priorities
• Ability to excel in a team environment as well as when working independently
• Excellent verbal and written communication skills
• Ability to optimally present products and solutions to customers in one on one and group settings
• Prior experience working with various levels of employee and management
• Intermediate to sophisticated knowledge of Microsoft Office suite and other related business programs.
• Prior experience in public speaking or presentation.
• Prior successful experience in project management.
• Position requires access to reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Nice To Haves

• Preference for candidates with experience reviewing and processing part prints, fixturing strategies, and tooling selection
• A current U.S. passport (Preferred, but not required)

Responsibilities

• Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
• Act as a central knowledge base for machine accessories, work holding, and tooling products to recommend solutions direct to customers and for machine sales planning.
• Analyze customer equipment and processes to recommend solutions that improve the customer’s return on their capital investment, while growing efficiency and profitability.
• Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
• Encourage a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Lead projects by collaborating with Morris’ engineering, capital equipment sales, contracts, service, and management teams.
• Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
• Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
• Use a conscientious approach to identify and solving our customer’s challenges.
• Perform related duties as required.

Benefits

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed