Labor Management Analyst

NFI Industries•Rincon, GA

About The Position

The Labor Management Analyst generates, reviews, and analyzes Labor Management System (LMS) reports and provides feedback to facility leadership. The role supports leadership in improving facility utilization and performance against engineered labor standards. The position works in a distribution warehouse environment and reports to the General Manager.

Requirements

  • Associate’s degree in business administration, logistics, or a related field.
  • Three to five years of related working knowledge in distribution operations and/or 3PL experience.
  • Available to work off-hours as necessary to support a 24/7 facility.
  • Ability to sit, stand, and walk for up to 8 hours per day.
  • Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all areas of the building without limitations.
  • Ability to collaborate seamlessly as part of a cross-functional team.
  • Results- and detail-oriented, with strong analytical and decision-making ability.
  • Process-driven, with the ability to recommend and implement changes to improve processes and increase efficiency.
  • Ability to lead and champion change.
  • Strong interpersonal skills and ability to communicate with floor associates, facility leadership, and the corporate LMS Team.
  • Ability to organize and manage multiple priorities.
  • Ability to proactively and independently resolve routine problems and answer routine questions.
  • Proficiency with MS Office applications, including Excel, Word, PowerPoint, Visio, Project, and Access.

Nice To Haves

  • Bachelor’s degree in business administration, finance, engineering, information technology, logistics, or a related field.
  • Previous experience working in an LMS environment.
  • Warehouse Management Systems (WMS) experience; Manhattan WMOS preferred.
  • Basic understanding of SQL.

Responsibilities

  • Lead, oversee, and support the facility’s LMS activities, particularly use of Manhattan software.
  • Analyze and interpret labor performance on an ongoing basis, communicate findings, and make recommendations to site leadership and management.
  • Understand business-specific reports and develop analytics to support labor execution and accountability.
  • Assist with labor process improvement initiatives while adhering to schedule, budget, scope, and quality requirements.
  • Run, review, and distribute LMS reports for site leadership.
  • Work with Supervisors to ensure they conduct daily standards observations and baseline activities.
  • Reconcile prior-day reports, identify errors, and communicate with Supervisors to correct data.
  • Ensure Supervisors correctly enter shift start and end times and indirect time.
  • Train new Supervisors on LMS functionality and explain the benefits of LMS visibility to local teams as needed.
  • Resolve Level 1 Help Desk issues for local Operations teams.
  • Activate and deactivate LMS users as needed.
  • Review associates’ time-clock activities for accuracy.
  • Update site Standard Operating Procedures (SOPs) related to labor functionality as needed.
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