Labor Coordinator

TEL Staffing & HR•Pascagoula, MS

8d•Onsite

About The Position

The Labor Coordinator is responsible for the day-to-day coordination, dispatch, and administrative management of labor personnel supporting port and maritime operations. This role serves as the operational backbone of the port office, ensuring all job orders are filled accurately and timely while maintaining strict adherence to USL&H exposure classification, safety compliance, and workforce credentialing requirements. Working under the direction of the Port Operations Manager, the Labor Coordinator interfaces directly with field employees and clients to facilitate efficient labor deployment in dynamic, high-risk maritime environments.

Requirements

High school diploma required.
Minimum of 2–4 years of experience in staffing coordination, dispatch, logistics, or administrative operations
Excellent computer skills required
Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent
Ability to read, write, and comprehend simple instructions, short correspondence, and memos
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions
Must demonstrate the company Mission Statement in all job functions and day-to-day activities by providing exceptional customer experience
Must possess a high level of integrity and strive to always do the right thing
Must demonstrate loyalty to the company, our clients, and our co-workers
Must provide high quality services and strive for excellence in all we do
Must demonstrate a high level of care and go above and beyond to ensure an exceptional customer experience
Must be teamwork driven and can work well with others toward a common vision
Must demonstrate good attendance and appropriate general hygiene and dress
This job is only open to United States citizens who can obtain and maintain an active Transportation Worker Identity Credential (TWIC) and a Dock Badge issued by the Ports Authority

Nice To Haves

Experience in maritime, industrial, or high-volume staffing environments strongly preferred
Basic understanding of maritime operations and port environments preferred
Familiarity with workforce scheduling, dispatch systems, and timekeeping processes
Working knowledge of employment compliance fundamentals, including wage and hour considerations
Strong organizational and multitasking abilities in a fast-paced environment
Excellent communication and customer service skills
High attention to detail with a focus on accuracy and compliance
Excellent client service and relationship management skills
Proficiency in workforce scheduling, dispatch operations, and problem-solving in real-time environments
Strong organizational and communication skills with attention to detail

Responsibilities

Coordinate daily labor dispatch operations to fulfill client job orders across port, terminal, and shipyard locations
Assign personnel based on qualifications, certifications, and job-specific requirements
Maintain real-time visibility of workforce availability, attendance, and job assignments
Communicate job details, reporting instructions, and safety requirements to assigned personnel
Adjust staffing in real-time to meet operational changes, call-offs, or surge demands
Support compliance with the Longshore and Harbor Workers’ Compensation Act by accurately tracking maritime vs. non-maritime labor hours
Maintain accurate payroll coding and job classifications aligned with maritime insurance requirements
Prepare and support reporting for insurance audits and underwriting reviews, including coordination with partners such as American Equity Underwriters
Escalate potential misclassification or exposure concerns to the Port Operations Manager
Reinforce compliance with Occupational Safety and Health Administration (OSHA) standards and maritime safety protocols
Ensure all dispatched employees are properly equipped with required PPE prior to assignment
Communicate site-specific safety requirements, hazards, and client expectations before shift start
Track and maintain safety certifications (e.g., OSHA 10/30, TWIC, confined space, rigging)
Assist with incident reporting, documentation, and follow-up coordination
Serve as a primary administrative point of contact for client job orders and staffing requests
Ensure timely, accurate, and professional communication with clients regarding staffing status
Maintain a high standard of customer service, responsiveness, and follow-through
Support resolution of staffing issues, no-shows, and performance concerns
Act as a point of contact for field employees regarding assignments, scheduling, and expectations
Support onboarding coordination, including document collection and system entry
Monitor attendance trends and escalate reliability concerns
Assist with basic employee relations matters and escalate as appropriate
Maintain accurate records of: Job orders and dispatch logs, Employee assignments and hours worked, Certification and credential tracking
Input and manage workforce data within company systems
Ensure documentation is audit-ready and maintained in accordance with company and regulatory standards
Coordinate return-to-work and light duty programs in conjunction with HR and insurance partners
Maintain compliance with port authority rules, safety standards, and client-specific requirements
Enforce workplace safety protocols and promote a culture of safety within all operations
Complete requisitions for approval of office expenses.