About The Position

Dexcom is expanding its internal testing department and seeking a Lab Technician 2 to perform routine instrumental analysis of samples and basic routine instrument maintenance. The role manages the health of a fleet of instruments, performs first-level troubleshooting, and escalates issues that exceed level-one maintenance or troubleshooting requirements. The technician completes assigned work on time and according to established testing procedures, protocols, release specifications, and maintenance requirements. The role also trains manufacturing associates to perform routine instrument analysis and works with other departments to coordinate test-sample delivery and data release.

Requirements

  • Typically, 2–4 years of related experience.
  • High school diploma, certificate, or equivalent.
  • Experience operating instrumentation and preparing solutions or reagents in a controlled laboratory setting.
  • Experience following good documentation practices and good laboratory practices.
  • Experience performing level-one or limited instrument troubleshooting and maintenance.
  • Ability to complete tasks on time and understand testing-laboratory process flow and the importance of data release.
  • Ability to work in a small team, shift between tasks quickly, and work under pressure for extended periods.
  • Ability to maintain electronic and handwritten records and documentation.
  • Basic knowledge of Microsoft Office software, including Excel, Word, Outlook, and Teams.
  • Knowledge of manufacturing chemistry and solution preparation.
  • Hands-on experience with the YSI Biochemical Analyzer, including operation, calibration, maintenance, and data interpretation.
  • Commitment to completing work correctly the first time and taking responsibility for actions and decisions.

Responsibilities

  • Perform routine analysis of samples using laboratory instruments.
  • Perform routine instrument maintenance and first-level troubleshooting; escalate issues beyond level-one requirements.
  • Manage the health of a fleet of instruments.
  • Complete assigned testing and maintenance duties on time and in accordance with established procedures, protocols, release specifications, and maintenance requirements.
  • Train manufacturing associates to perform routine analysis on instruments.
  • Collaborate with other departments on delivery of test samples and release of sample data.
  • Maintain records and documentation for testing and processes performed.

Benefits

  • Comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Career development through in-house learning programs and/or qualified tuition reimbursement.
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