About The Position

Dexcom is seeking a Lab Technician 2 for its internal testing department. The position performs routine instrumental analysis of samples, routine instrument maintenance, and first-level troubleshooting. The technician manages the health of a fleet of instruments and escalates maintenance or troubleshooting needs that exceed level-one requirements. The role also trains manufacturing associates to perform routine instrument analysis and works with other departments to coordinate sample delivery and release testing data. The technician completes assigned work on time and follows established testing procedures, release specifications, and low-level maintenance protocols. This position is scheduled Sunday through Tuesday and every other Saturday, 4 p.m. to 4 a.m., and requires 0–5% travel.

Requirements

  • Typically, 2–4 years of related experience.
  • High school diploma, certificate, or equivalent.
  • Experience operating laboratory instrumentation and preparing solutions or reagents in a controlled laboratory setting.
  • Experience following good documentation practices and good laboratory practices.
  • Experience performing level-one or limited instrument troubleshooting and maintenance.
  • Ability to complete tasks on time and understand testing laboratory process flow and the importance of data release.
  • Ability to work effectively in a small team, shift quickly between tasks, and work under pressure for extended periods.
  • Ability to maintain electronic and handwritten records and documentation.
  • Basic proficiency with Excel, Word, Outlook, and Teams.
  • Knowledge of manufacturing chemistry and solution preparation.

Nice To Haves

  • Hands-on experience with the YSI Biochemical Analyzer, including operation, calibration, maintenance, and data interpretation.

Responsibilities

  • Perform routine analysis of samples using laboratory instruments.
  • Perform routine instrument maintenance and first-level troubleshooting.
  • Manage the health of a fleet of instruments and escalate issues beyond level-one maintenance or troubleshooting.
  • Complete assigned duties on time and follow established testing procedures, release specification criteria, and maintenance requirements.
  • Train manufacturing associates to perform routine analysis on the instruments.
  • Coordinate with other departments on the delivery of test samples and release of sample data.
  • Maintain records and documentation for testing and processes performed.

Benefits

  • Full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Career development through in-house learning programs and/or qualified tuition reimbursement.
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