About The Position

Performs technical and clerical functions in Clinical and Anatomic Pathology, including obtaining and processing laboratory specimens, performing venipuncture according to established laboratory procedures, and providing clerical support. The role serves patients of all ages and supports accurate and timely diagnosis and treatment through correct patient identification, specimen collection, labeling, preparation, processing, and communication.

Requirements

  • High school diploma or equivalent.
  • California Phlebotomy Certification (CPTI or CPTII) required.
  • Must successfully complete and maintain BLS certification.

Nice To Haves

  • Two years of college with a major in biological sciences, chemistry, or equivalent.
  • At least one year of experience working in a clinical laboratory or anatomic pathology laboratory.

Responsibilities

  • Answer, screen, handle, and transfer telephone calls; communicate with hospital personnel.
  • Perform venipuncture and finger-stick or heel-stick procedures, including for infants and children, using appropriate techniques for different age groups.
  • Obtain specimens from designated patients and assist with procurement of other clinical specimens, including bone marrow specimens and specimens from other procedures as required.
  • Draw blood from inpatient, outpatient, and emergency department patients as needed.
  • Identify patients using two identifiers, collect properly prepared specimens, label specimens in the patient room, and submit complete and accurate paperwork.
  • Process specimens according to laboratory procedures; prepare specimens for laboratory sections or outside testing, including centrifuging, aliquoting, and freezing.
  • Discard specimens after testing or store them for future reference as appropriate.
  • Investigate and resolve discrepancies and communicate findings to appropriate personnel; cooperate with laboratory and hospital staff to support efficient reporting of results.
  • Process incoming and outgoing test results, outpatient appointments, and other requests for laboratory services; follow up on clerical problems associated with test requests and reports.
  • Greet and assist patients and visitors and promote positive customer relations through clear communication, active listening, and courteous support.
  • Perform laboratory office clerical functions and other clerical duties and projects as requested.
  • Order, receive, store, and distribute supplies; keep work areas stocked, clean, safe, organized, and efficient.
  • Follow established hospital and departmental policies and principles of asepsis and antisepsis.
  • Maintain current competency and credentialing files and take responsibility for professional development.
  • Participate in the organization-wide departmental and interdepartmental quality control and Quality Improvement Program, including orientation, education, improvement, and quality-planning activities; evaluate work systems and support improvements.
  • Perform other job-related duties and accept delegated assignments while considering patient-specific needs and standards of care.
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