Lab Support Technician II- Gross Room

University of Arkansas•Little Rock, AR

5d•Onsite

About The Position

The Lab Support Technician II will be expected to perform clerical duties including, but not limited to, triaging phone calls, triaging specimens, assigning identification numbers to specimens along with patient name and specimen type, reviewing, verifying, and logging all incoming consultation cases from outside facilities into the UAMS system, and verifying patient status, insurance coverage and proper authorizations prior to services. The LST II is responsible for collecting patient information and data within regulation as well as guaranteeing patient identification throughout every process. The LST II works to support other staff members and the department as needed.

Requirements

High School diploma or GED equivalent and two (2) years of experience as a Lab Tech or Assistant in a Clinical Laboratory or 60 hours of completed higher education in a health sciences program
Proof of legal authority to work in the United States on the first day of employment.

Responsibilities

Accessioning specimen outreach and Surgical Pathology.
Verifying correct insurance for each patient.
Clerical work for Gross Department.
Triage all calls made to gross lab.
Customer service: Assist clinics looking for results.
Correcting incorrect patient information.
Fulfilling any requests outside clinics may need, i.e. supplies, requisitions, etc.
Maintaining a clean and organized area.
Other duties as assigned.