Lab Support Technician I - Lab Support Services

University of Arkansas System•Little Rock, AR

About The Position

The Lab Support Technician I works under the supervision of the section Supervisor and Senior Tech, providing comprehensive support for patient care activities in the Core Lab. The work schedule may change due to staffing issues, with two weeks' notice. The role receives, verifies, sorts, scans, labels, and routes specimens; enters orders and processes add-on tests; responds to inquiries about results, reports, specimen collection, and test ordering; and handles specimens and documentation from outside institutions and reference sources. The technician also calls critical results as needed, completes Safety Intelligence reports, and performs other duties as needed.

Requirements

  • High school diploma, GED, or formal educational equivalent.

Nice To Haves

  • Previous laboratory experience.

Responsibilities

  • Receive specimens from all sources and verify that they are properly collected.
  • Ensure tests are received in the correct tube type.
  • Sort specimens and place them in the proper racks or buckets.
  • Load racks onto the appropriate automation line for receipt and testing.
  • Scan specimens into EPIC and relabel specimens as needed.
  • Enter orders into EPIC through requisition entry for outside institutions.
  • Process add-on tests.
  • Answer phone calls concerning results, faxing reports, specimen collection, and test ordering.
  • Process timed urine specimens.
  • Reconcile packing lists.
  • Process Reference, VA, and ACH specimens.
  • Process mail-in specimens.
  • Scan requisitions received with laboratory specimens from institutional accounts into EPIC.
  • Call critical results as needed.
  • Complete Safety Intelligence reports and deliver them to the Core Lab Manager.
  • Perform other duties as needed.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution matching up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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