Lab Support Tech/Phlebotomist
About The Position
Works under the supervision of the Laboratory Supervisor, Manager, or Director, depending on the facility organizational chart. Performs routine and special laboratory specimen collection, handling, and distribution according to established protocols and standard operating procedures, ensuring that the correct specimen is collected in the appropriate container and labeled appropriately. Explains specimen collection procedures and instructions to patients and care team members. Depending on the work-site assignment, may travel to off-site patient locations to collect blood and transport specimens to the laboratory. Maintains patient confidentiality and identifies patients according to facility guidelines. Maintains department inventory and appropriate stock levels in collection baskets. Follows departmental quality control and quality assurance guidelines, performs duties accurately, and documents work appropriately. Communicates effectively within and across departments, including shift handoffs and resolution of pending collection inquiries. Helps maintain the department’s readiness for accreditation standards and assists with training new and existing personnel and students.
Requirements
- High school diploma or GED is preferred.
- Graduation from a phlebotomy or laboratory specimen training program is preferred.
- Direct patient care and/or phlebotomy experience is preferred.
Nice To Haves
- High school diploma or GED.
- Graduation from a phlebotomy or laboratory specimen training program.
- Direct patient care and/or phlebotomy experience.
Responsibilities
- Collect, handle, and distribute routine and special laboratory specimens accurately and on time, following orders, collection requirements, container and volume specifications, techniques, scheduling, preservatives, patient instructions, and distribution procedures.
- Explain specimen collection procedures and instructions to patients and relevant care team members.
- Travel to off-site patient locations to collect blood and transport specimens to the laboratory when required by the work-site assignment.
- Maintain patient confidentiality and accurately perform patient identification and specimen labeling according to policy and standard operating procedures.
- Maintain department inventory and appropriate stock levels in collection baskets.
- Follow quality control, quality assurance, and laboratory QA/QI requirements, including accurate performance and documentation of duties.
- Maintain a safe environment by following facility policies, procedures, regulatory requirements, safety guidelines, and use of appropriate protective equipment and body mechanics.
- Recognize, report, and help resolve variances or suspected non-compliance.
- Collaborate with providers, office staff, nurses, caregivers, and other team members to meet patients’ specialized needs.
- Support laboratory accreditation and regulatory compliance, including preventative maintenance, quality control, verifications, audits, procedure reviews, demonstrating procedure knowledge, and assisting with updates as applicable.
- Communicate effectively within and across departments, including shift handoffs and resolution of pending collection inquiries.
- Help maintain departmental readiness for accreditation and regulatory standards.
- Assist in training new and existing personnel and students.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
