Lab Quality Coordinator
About The Position
The Lab Quality Coordinator supports laboratory quality initiatives by collecting, analyzing, interpreting, and reporting quality, operational, and patient safety data. The position coordinates activities related to the Laboratory Quality Management System (QMS), quality indicators, non-conforming events, corrective actions, and process improvement initiatives. The coordinator works with laboratory leadership, technical staff, pathologists, and operational stakeholders to promote continual quality improvement, patient safety, and operational excellence across laboratory services. This role focuses on laboratory quality management, regulatory compliance, quality improvement, data analysis, and patient safety. It is less bench-focused and more centered on laboratory quality, performance improvement, quality systems management, and patient safety initiatives. The position is based at the Kahn Building, 400 John St., Kalamazoo, and is a first-shift, full-time role with 40 scheduled weekly hours.
Requirements
- Bachelor’s degree in Medical Technology, Medical Laboratory Science, or Clinical Laboratory Science from an accredited college or university.
- Completion of a NAACLS-accredited Medical Laboratory Scientist program.
- ASCP MLS/MT certification required; MT certification is accepted if obtained before 2004. MLS certification is required for certifications after January 1, 2004.
- Maintain certification through the required continuing competency program, if applicable.
- At least 2 years of full-time clinical laboratory experience.
- Registry-eligible candidates may be hired but must obtain certification within one year of hire through ASCP, AMT, or an equivalent credentialing organization.
Responsibilities
- Partner with laboratory departments, pathologists, and healthcare teams to support quality patient care.
- Assist with maintenance and continuous improvement of the Laboratory Quality Management System (QMS).
- Track, trend, and analyze laboratory quality events and non-conformities.
- Develop and monitor quality metrics, performance indicators, dashboards, and reports.
- Support process improvement initiatives and quality methodologies.
- Coordinate quality data collection and reporting for leadership and quality committees.
- Monitor patient safety indicators and facilitate corrective action processes.
- Support Plan-Do-Study-Act (PDSA) projects and quality assessments.
- Communicate quality trends, findings, and improvement opportunities through reports and presentations.
- Build collaborative relationships with laboratory leadership, staff, and stakeholders.
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What This Job Offers
Job Type
Full-time
