Lab Project Coordinator

Alliance•Greenville, SC

13d•Onsite

About The Position

The Project Coordinator I provides administrative and operational support to the Project Management Team, serving as a key liaison between project management and sample receiving/log-in teams. This role ensures accurate project intake, documentation, and coordination to support successful client project execution. The Project Coordinator I also assists with scheduling, data entry, client communications, and cross-functional collaboration.

Requirements

Prior reception or customer service experience
Working knowledge of Excel, Outlook, and Word
Strong customer service
Clear communication
Detail-oriented
Organized
Comfortable with data entry and procedures
Ability to multitask
Bachelor's degree in business administration, chemistry, biology, or a closely related field; One (1) year of customer service experience; OR an equivalent combination of education, training, and experience

Nice To Haves

Prior laboratory experience preferred

Responsibilities

Greet walk-in clients; provide basic drop-off instructions (bottles, labeling, turnaround time).
Answer phones, route calls, take messages.
General office administration tasks
Learn the lab’s common tests/services well enough to guide clients and direct inquiries correctly.
Prepare/verify chain-of-custody (COC) paperwork and basic client documentation.
Sample receiving/log-in: check labels, dates/times, preservation/temperature, paperwork; enter samples into LIMS, assign lab numbers, label/stage, refrigerate when required.
Flag intake issues (missing info, wrong containers, hold-time/preservation problems) and escalate.
Maintain front desk supplies/forms, sample containers, and a clean organized reception area.

Benefits

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub