Lab Operations Coordinator

Q LabsCincinnati, OH
Onsite

About The Position

Q Labs is looking for an Microbiologist Operations Admin to receive and log incoming samples, draft and process reports, and maintain internal documents as well as facilitate client email correspondence. We have served the Food, Food Ingredients/Flavorings, Cosmetic, Pharmaceutical, OTC, Health and Beauty Care And Dietary Supplement industries since 1966, offering comprehensive microbiology and chemistry product analysis and research and development services. We are registered with the FDA for pharmaceutical testing, cGMP/GLP Compliant, and are ISO/IEC 17025 Accredited. An independent laboratory, combining state-of-the-art technology with personal service and attention, Q Laboratories has maintained excellence in science as well as customer satisfaction, creating a level of confidence and trust among clients that is unparalleled for over 50 years.

Requirements

  • Minimum of High School Diploma
  • Strong written and verbal communication skills

Nice To Haves

  • Associate or Bachelor degrees (in the sciences) preferred
  • Previous client/customer service experience preferred

Responsibilities

  • Process reports; correspondence
  • Receive and process incoming test samples from clients according to departmental SOP’s
  • Demonstrate knowledge and experience in general clerical skills and computer equipment/programs (i.e., typing, filing, copy equipment, word processing equipment, telephone)
  • Maintain confidentiality as required by work assignments
  • Recognize and correct errors in spelling, punctuation, and sentence structure; recognize errors in correspondence and final reports
  • Communicate effectively by telephone and by email
  • Determine the priority of tasks assigned by the Supervisor(s) or designated individual(s)
  • Assist in Lab(s) as needed
  • Other duties as assigned
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