Lab Integration Platform Administrator - Information Technology Management

LabConnect • Johnson City, TN

2d • Onsite

About The Position

The Lab Integration Platform Administrator is responsible for managing and maintaining data integration workflows between source laboratories and internal systems. This role ensures the secure and efficient transfer of lab results, supports platform enhancements, and collaborates with internal and external stakeholders to resolve technical issues and optimize system performance.

Requirements

• Associate’s degree or university program certificate, 4-6 years related laboratory experience or experience in the clinical trial industry and/or training, or equivalent combination of education and experience.
• Experience with Mirth Connect, LIMS systems, and SFTP configuration.
• Strong troubleshooting and communication skills.
• Familiarity with TCP/IP protocols and hybrid data workflows.
• Ability to manage multiple projects and coordinate across teams.
• Detail-oriented with strong documentation and reporting capabilities.

Responsibilities

• Configure and maintain SFTP accounts, including password updates and access controls.
• Serve as the primary liaison (“Gatekeeper”) for results data from source labs.
• Confirm successful data imports via Mirth and LIMS systems.
• Troubleshoot data transmission issues and coordinate with lab contacts.
• Triage internal support requests (e.g., Missing Orders, SID) to appropriate study teams.
• Communicate with external providers regarding TCP/IP connection issues.
• Manage Mirth configurations, including IQC schedules and automated order reporting.
• Document and coordinate platform changes, enhancements, and upgrades.
• Support hybrid workflows (e.g., imports from ShareFile) and harmonization equation imports on legacy servers.
• Assist in LIT development preparation for CAB and Peer Review processes.
• Participate in project handoff and kickoff calls; review OSD documentation.
• Assign tasks related to results, sample processing, and storage to Project Managers.
• Track and report monthly statistics and details for go-live projects.

Benefits

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree