Identity & Access Management Administrator - Information Technology Services

Cal Poly•San Luis Obispo, CA

2d•Remote

About The Position

Under general direction of the Manager of Enterprise Operations, this position is responsible for the administration, reliability, and operational optimization of campus identity and access management (IAM) systems and related authentication infrastructure. Primary responsibilities include supporting and improving identity services such as single sign-on integrations, enterprise directory services, identity lifecycle processes, and certificate-based authentication systems. This position works closely with Engineering, Infrastructure, and Information Security teams to operationalize identity solutions, support authentication integrations across campus systems, and ensure identity services are secure, scalable, and maintainable. The role also contributes to automation, monitoring, and continuous improvement of identity platforms to support campus operations and strategic initiatives. This position is eligible for remote work pursuant to Cal Poly’s Telecommuting and Remote Work Guidelines and the CSU policy requiring that all work be performed within the State of California.

Requirements

Advanced knowledge of identity and access management technologies including enterprise directory services and single sign-on platforms.
Ability to perform advanced troubleshooting and root cause analysis for complex identity, authentication, and directory service issues.
Ability to develop automation and integration scripts using languages such as PowerShell, Python, Bash, and database scripting such as PL/SQL to support identity service operations.
Working knowledge of identity and access management protocols (SAML, OIDC, OAuth 2.0) and enterprise directory services such as Oracle Internet Directory (OID), Microsoft Active Directory, and LDAP-based integrations.
Ability to develop operational standards and technical procedures supporting enterprise identity and authentication services.
Equivalent to a bachelor’s degree in a related field and four years of relevant experience.
Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Administration, reliability, and operational optimization of campus identity and access management (IAM) systems and related authentication infrastructure.
Supporting and improving identity services such as single sign-on integrations, enterprise directory services, identity lifecycle processes, and certificate-based authentication systems.
Working closely with Engineering, Infrastructure, and Information Security teams to operationalize identity solutions.
Supporting authentication integrations across campus systems.
Ensuring identity services are secure, scalable, and maintainable.
Contributing to automation, monitoring, and continuous improvement of identity platforms to support campus operations and strategic initiatives.
Developing automation and integration scripts using languages such as PowerShell, Python, Bash, and database scripting such as PL/SQL to support identity service operations.
Developing operational standards and technical procedures supporting enterprise identity and authentication services.