Lab Information System (LIS) Specialist

LCMC HealthNew Orleans, LA
Onsite

About The Position

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. The LIS Specialist will maintain Laboratory Information System hardware and software, troubleshoot problems in a timely manner, report issues to the LIS vendor as needed, schedule and validate software and hardware upgrades per vendor specifications, troubleshoot and resolve system issues, configure and monitor foreign systems and instrument interfaces, and validate the integrity of data in the LIS system as well as in downstream systems. They will also develop and maintain policies, procedures, and documentation pertaining to the LIS, manage departmental inventory and ordering, schedule and perform hardware maintenance to minimize downtime and disruption of services, and orient employees to LIS processes and procedures, assist in their competency assessments, and provide input for performance evaluations. Additionally, they will set clear expectations for employees regarding LIS usage and maintain accountability for following all hospital and Lab policies and procedures with respect to LIS use.

Requirements

  • 2 years related information technology and/or management experience
  • Experience with SOFT LIS or 2 years managing a LIS.
  • Bachelor's Degree from an accredited college or university
  • Clinical Lab Generalist Louisiana State Board of Medical Examiners
  • Clinical Lab Specialist Louisiana State Board of Medical Examiners
  • Proficient in the use of Microsoft Outlook, Word, Excel.
  • Experience with data extraction.

Nice To Haves

  • Creating customized reports and report scheduling highly desirable.

Responsibilities

  • Maintains Laboratory Information System hardware and software.
  • Troubleshoots problems in a timely manner, Reporting issues to the LIS vendor as needed.
  • Schedules, validates software and hardware upgrades per vendor specifications.
  • Troubleshoots and resolves system issues.
  • Configures and monitors foreign systems and instrument interfaces.
  • Validates the integrity of data in the LIS system as well as in downstream systems.
  • Develops and maintaining policies, procedures and documentation that pertain to the LIS.
  • Develops and implements a strategic plan to accurately forecast LIS expenses.
  • Assists laboratory sections in budget preparation.
  • Evaluates and monitors the quality of laboratory operations and compliance with regulatory agencies.
  • Participates in and supports hospital-wide quality initiatives and preparation for on-site surveys by regulatory agencies.
  • Manages departmental inventory and ordering.
  • Schedules and performs hardware maintenance to minimize downtime and disruption of services.
  • Orients employees to LIS processes and procedures.
  • Assists in their competency assessments, provides input for performance evaluations.
  • Sets clear expectations for employees with respect to their LIS usage.
  • Maintains employees' accountability in following all hospital and Lab policies and procedures with respect to their use of the LIS.

Benefits

  • LCMC Health is a community. Our people make health happen.
  • While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.
  • Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
  • Deliver healthcare with heart.
  • Give people a reason to smile.
  • Put a little love in your work.
  • Be honest and real, but with compassion.
  • Bring some lagniappe into everything you do.
  • Forget one-size-fits-all, think one-of-a-kind care.
  • See opportunities, not problems – it’s all about perspective.
  • Cheerlead ideas, differences, and each other.
  • Love what makes you, you - because we do
  • You are welcome here.
  • LCMC Health is an equal opportunity employer.
  • All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
  • One-of-a-kind care comes from one-of-a-kind people.
  • At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary.
  • We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond.
  • If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family.
  • From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary.
  • Let’s make every day extraordinary, together.
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