Lab Coordinator- Point of Care- Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL

Orlando Health • Lakeland, FL

3d • Onsite

About The Position

The Laboratory Coordinator monitors daily operations in an assigned laboratory section and helps ensure timely, high-quality service. The role evaluates workflow, coordinates with other sections, communicates regularly with the manager, and understands the functions of all laboratory areas so they can serve as tech in charge when required. The coordinator assumes bench responsibilities as needed and regularly performs testing at least 60% of the time.

The position performs and reports routine, special, and point-of-care laboratory testing; verifies results and quality-control data; and performs, evaluates, and documents quality control, preventive maintenance, and troubleshooting. It monitors testing processes and takes corrective action when appropriate, evaluates team competency and laboratory records, and participates in evaluating new devices, methodologies, and instrumentation under the manager’s and medical director’s direction.

The coordinator also trains and orients team members, evaluates performance, provides feedback and coaching, addresses disciplinary matters, schedules staff and assigns work, and manages related human resources functions. The role ensures compliance with departmental policies and regulatory and accreditation requirements, maintains regular and punctual attendance, and follows Orlando Health policies and procedures.

Requirements

• Bachelor’s degree in a related field.
• Three years of hospital laboratory experience.
• Maintain current Florida license(s) if required for the area of responsibility.
• Professional laboratory certification, such as ASCP, or eligibility for certification, if required for the area of responsibility.

Responsibilities

• Evaluate laboratory workflow and coordinate with sections to ensure service delivery.
• Communicate regularly with the manager about day-to-day operations.
• Understand the functions of all laboratory areas and serve as tech in charge when required.
• Assume bench responsibilities as needed and regularly perform testing at least 60% of the time.
• Perform and report routine, special, and point-of-care laboratory testing according to established policies and procedures and timeframes.
• Verify results and quality-control data for accuracy and reliability.
• Perform, evaluate, and document quality control, preventive maintenance, and troubleshooting procedures.
• Monitor pre-analytical, analytical, and post-analytical processes and ensure corrective action is taken when appropriate.
• Evaluate team competency and monitor results, worksheets, quality-control records, proficiency testing, and maintenance logs.
• Participate in evaluating new pre-analytical devices, test methodologies, or instrumentation under the manager’s and medical director’s direction.
• Work cooperatively with customers and respond effectively to their needs.
• Orient and train team members.
• Complete performance competency evaluations and coaching plans.
• Provide positive feedback and recognition, and address disciplinary actions for assigned-section team members.
• Schedule staff to meet workload requirements while minimizing expense.
• Ensure compliance with departmental policies and regulatory and accreditation requirements.
• Prepare work schedules and assignments for section team members.
• Manage human resources functions, including hiring, work assignments, coaching plans, and performance counseling.
• Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
• Maintain compliance with Orlando Health policies and procedures.

Benefits

• Medical, dental, vision, and prescription drug plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Accrued paid time off.
• Education assistance, including a preferred education program with 100% paid tuition, tuition reimbursement, and repayment of previous loans.
• Disability and life insurance.
• Retirement savings plan.
• Family care benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager