Onsite Lab Coordinator
About The Position
In this role, you will report to the manager of site services and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Provide laboratory support services, which may include: Glassware washing and drying (glasswash), stocking laboratory consumables and supplies, maintaining organization and cleanliness of designated laboratory support areas Handling hazardous materials as part of waste disposal and disposal coordination Execute inventory management-related functions such as monitoring slow-moving and dead inventory, conducting cycle counts, yearly physical inventories, and reporting. Providing daily customer service functions and communicating with the customer relative to inventory management and laboratory support needs. Responsible for all customer service-related functions, including but not limited to order entry, reporting, maintaining metrics, and cost savings tracking. Interfacing directly with internal and external customer points of contact Utilizing VWR and customer computer systems (SAP, Citrix, Intranet, VWR+, ChemSW, and other customer-specific systems) to fulfill job duties. Meeting established goals and objectives related to safety, performance, and quality. Creating programs and process improvements to enhance service efficiencies. Document changes management activities. Updates and maintains Standard Operating Procedures (SOPs).
Requirements
- High school diploma or GED is required.
- 1+ years of laboratory or related experience (academic lab experience considered)
- Microsoft Office experience , with proficiency in Word and Excel.
- Ability to conform to all customer requirements for background checks, health and safety policies, and security clearances.
- Strong communication and organizational skills
- Ability to work independently while collaborating cross-functionally
- Adaptable, detail-oriented, and forward-thinking
- Knowledge of inventory control practices (FIFO/FEFO, cycle counting, lot tracking)
- Understanding of chemical handling, storage, and safety requirements
- Ability to lift 25 lbs and work in a dynamic lab environment
Nice To Haves
- Experience in GMP or regulated environments preferred
- Proficiency with Microsoft Office; experience with Teams and inventory systems preferred
- Experience with ERP systems (SAP, Oracle) and reporting tools (e.g., Power BI)
Responsibilities
- Provide laboratory support services, which may include: Glassware washing and drying (glasswash), stocking laboratory consumables and supplies, maintaining organization and cleanliness of designated laboratory support areas
- Handling hazardous materials as part of waste disposal and disposal coordination
- Execute inventory management-related functions such as monitoring slow-moving and dead inventory, conducting cycle counts, yearly physical inventories, and reporting.
- Providing daily customer service functions and communicating with the customer relative to inventory management and laboratory support needs.
- Responsible for all customer service-related functions, including but not limited to order entry, reporting, maintaining metrics, and cost savings tracking.
- Interfacing directly with internal and external customer points of contact
- Utilizing VWR and customer computer systems (SAP, Citrix, Intranet, VWR+, ChemSW, and other customer-specific systems) to fulfill job duties.
- Meeting established goals and objectives related to safety, performance, and quality.
- Creating programs and process improvements to enhance service efficiencies.
- Document changes management activities.
- Updates and maintains Standard Operating Procedures (SOPs).
Benefits
- Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
- Paid Time Off (PTO)
- Company paid holidays
- Flexible Spending Account (FSA)
- Health Savings Accounts (HSA)
- commuter benefits
- 401(k)
- tuition assistance
- employee stock purchase plan discount
- critical illness coverage
- hospital indemnity coverage
- accident coverage
- legal coverage
- identity theft protection coverage
- pet insurance
- auto insurance
- home insurance
- Recognition program to celebrate peers and earn points to redeem on gifts and products.
- 6 weeks of 100% paid parental leave (except in states that offer paid family leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
