Lab Clerk - CMME Pathology

Central Maine Medical Center•Lewiston, ME

5d•$17 - $22•Onsite

About The Position

The Laboratory Clerk provides administrative and clerical support to ensure efficient daily operations within the CMME Pathology laboratory. The role manages patient information, processes laboratory orders, and supports communication between providers, patients, and laboratory staff. It also assists with pathology report handling, billing verification, and documentation while maintaining accuracy and compliance with regulatory and organizational standards. The position requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Requirements

High school diploma or equivalent required.

Nice To Haves

Previous medical office or hospital laboratory-related experience preferred.

Responsibilities

Answer and manage incoming telephone calls, including handling new and add-on test orders.
Accurately enter and process laboratory orders for outpatient and inpatient services.
Verify patient demographic and insurance information for accuracy and completeness.
Review and validate patient charges and assist with laboratory billing processes.
Support billing workflows by ensuring appropriate test coding and documentation.
Process, distribute, and maintain pathology reports for physicians and clinical staff.
Retrieve and release laboratory results to authorized providers as requested.
File and maintain patient records and laboratory documentation in accordance with policies.
Prepare and process requisitions, including send-out testing to reference laboratories.
Assist with patient registration and ensure proper documentation is completed.
Provide customer service to patients, providers, and visitors.
Maintain knowledge of laboratory terminology, test requirements, and patient preparation instructions.
Ensure compliance with HIPAA, regulatory, and accreditation standards.
Communicate effectively with laboratory staff, physicians, and other departments.
Assist with general office duties, including faxing, scanning, and document management.
Perform additional duties as assigned by the Laboratory Director or Manager.