Lab Assistant (Phlebotomist)

PORTLAND CLINIC•Beaverton, OR

1d•Onsite

About The Position

The Lab Assistant is responsible for obtaining and processing patient samples, using appropriate blood collection skills and techniques to minimize patient discomfort. The role performs limited laboratory testing and result reporting, along with quality control and documentation. The position works 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., and may be scheduled at any of the clinic’s South, Beaverton, Northeast, Tigard, or Downtown branches. It reports to the Laboratory Manager.

Requirements

High school diploma or equivalent.
Current CPR certification.
One year of phlebotomy experience, or completion of an accredited phlebotomy training program, or an equivalent listed certification: ASCP (PBT), NHA (CPT), AMT (RPT), or NCCT (CPT).

Nice To Haves

Establishes and maintains effective, positive working relationships with patients and staff.
Builds positive professional rapport with people in person and over the telephone.
Values team success and promotes cooperation through good communication, approachability, and a positive attitude.
Reacts calmly and effectively in emergencies and works under pressure.
Organizes workload and prioritizes tasks to maximize efficiency.
Takes responsibility and initiative to complete necessary tasks without direct supervision.
Multitasks effectively without reducing work or service quality.
Accepts coaching and constructive criticism to improve individual and team performance.
Has excellent verbal communication skills and conveys and receives critical information professionally.
Has proficient computer skills, including use of a mouse and keyboard, Microsoft Windows, and other office software.
Has a basic understanding of medical terminology.
Has a basic understanding of infection control.

Responsibilities

Identify provider orders in Epic and interface them accurately with the Orchard laboratory information system (LIS).
Complete order details in the LIS, generate labels, and collect and label samples according to protocol.
Collect blood from patients ranging from infants to older adults using syringes, Vacutainers, and butterfly needles.
Give patients verbal or written instructions for urine, sputum, and stool collections, and collect throat swabs.
Prepare and route samples to the appropriate branch, Downtown core laboratory, or reference laboratory.
Centrifuge and separate blood when needed and store samples at the correct temperature.
Package specimens according to protocol and destination.
Perform and document quality control testing for rapid screens, fingerstick glucose and hemoglobin, urinalysis, HSV, VZV, and other listed procedures.
Perform laboratory analyses according to procedures, including sedimentation rates, rapid tests, urinalysis, VZV, HSV, fingerstick hemoglobin, and glucose testing.
Perform proficiency testing for appropriate assays.
Maintain laboratory records, including quality assurance and quality control documentation.
Ensure adequate inventory of laboratory supplies by using Materials Management or contacting the Downtown or appropriate reference laboratory.
Maintain cooperative and respectful relationships with management, coworkers, patients, customers, and the public; contribute as a helpful team member in a patient-centered medical home.
Answer phones, communicate professionally, provide assistance, and transfer calls as needed.
Work effectively at any assigned clinic branch.
Clean phlebotomy equipment and laboratory surfaces daily and as needed.
Assist with biohazard waste disposal in accordance with safety protocols.
Maintain current CPR certification.
Follow company policies and maintain a positive attitude.
Maintain regular, punctual, in-person attendance as scheduled.
Perform other duties as assigned.

Benefits

$1,000 hiring bonus after 90 days.
401(k) plan with employer contributions up to 5% annually.
Roth IRA.
Comprehensive medical, dental, and vision insurance.
Flexible Spending Account.
Health Savings Account.
Company-provided $10,000 Group Life/AD&D insurance.
Voluntary Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity benefits.
Optional Norton Identity Theft Protection.
Optional pet insurance.
PTO accrual of 4.92 hours per pay period, prorated based on FTE.
One paid wellness day per year.
Seven paid holidays and one partially paid holiday with a mid-day closure.
Employee Assistance Program.