Lab Assistant for School of IT

Ivy Tech Community College•Bloomington, IN

4d•Onsite

About The Position

Ivy Tech Bloomington campus is searching for a full time lab assistant that will provide support the School of Information Technology programs through laboratory assistance, lab and classroom equipment maintenance, inventory control, general network and server administration as well as the development of program and lab instruction materials for faculty and students.

Requirements

Associates degree in an IT field or a combination of education and professional work experience of 2 years or more is required for the position.
Computer proficiency in hardware/software support, computer networking, and server administration is a must.
Self-motivation, documentation, and excellent written and verbal communication skills are a must.
CompTIA’s A+ certification is required.
Experience in virtualization utilizing Hyper-V and/or ProxMox or other virtualization software solutions is a requirement.

Nice To Haves

Cisco’s CCNA, CompTIA’s Net+, Security+, Linux+, experience with automation tools (e.g. Terraform and Ansible) and container environments (e.g. Kubernetes and Docker).

Responsibilities

Provide helpdesk support to all labs/classrooms in the School of IT’s computer labs and classrooms.
Keep laboratories safe, clean, and organized and ensure equipment is in operation condition for labs.
Configure network and lab equipment including but not limited to computers, routers, switches, wireless access points, networked printers, and digital signage.
Perform basic server and account administration.
Perform inventory management of classroom and lab equipment, tools, test equipment for locally and grant funded assets.
Assist Department Chairs in directing the activity of "work study" students and intern students making themselves available to answer questions and administer assistance as needed.
Participate in community service, service learning, and civic engagement projects and activities as deemed appropriate by supervisor and local leadership.
All other duties as assigned, consistent with commonly accepted practices.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services