About The Position

Under moderate direction of the laboratory manager, the Lab Assistant/Phlebotomist collects laboratory specimens by venipuncture, capillary puncture, and arterial puncture for testing, and collects throat culture specimens. The role also performs basic laboratory procedures under close direction of technicians after proficiency has been demonstrated and documented. The position is expected to exhibit the values of F.I.R.S.T. (Friendliness, Innovation, Respect, Service, and Trust). The role supports laboratory operations through specimen processing and distribution, reference laboratory coordination, clerical work, customer service, documentation, supply ordering, and coordination of external transport. It performs point-of-care and other basic testing after appropriate training and documented proficiency, and may assist with training new associates. The position considers patient age and development when planning and implementing care across the lifespan. The work involves a standard work week, with overtime as necessary and possible changes to the regularly scheduled shift based on staffing needs. It requires extended periods in stationary positions as well as movement around the unit, and the ability to move or position 50 pounds independently. The role involves frequent potential exposure to laboratory chemicals and significant exposure to blood, body fluids, and tissues. It includes frequent direct patient contact and frequent interactions with physicians, visitors, family members, associates, and outpatient radiology and EKG personnel. The position uses specimen collection devices, a centrifuge, and basic laboratory tools.

Requirements

  • Computer skills and knowledge of medical terminology.
  • Good patient interaction skills.
  • Ability to move or position 50 pounds independently.
  • Ability to work a standard work week and overtime as necessary; staffing may require alteration of the regularly scheduled shift.

Nice To Haves

  • One year of phlebotomy experience preferred.

Responsibilities

  • Collect laboratory specimens by venipuncture, capillary puncture, and arterial puncture, and collect throat culture specimens.
  • Provide specimen collection instructions to outpatients.
  • Perform basic test procedures designated by the Laboratory Director and/or supervisors after appropriate training and documentation of proficiency.
  • Use computer systems according to established protocols to support accurate and timely transmission of test results.
  • Process reference laboratory specimens and reports to ensure accurate test requests and report delivery.
  • Perform clerical and office functions that support technical and supervisory staff.
  • Process specimens received from in-house and outreach areas and ensure proper distribution for testing.
  • Prepare registration forms for clinic and reference areas and distribute them to billing, medical records, and other areas that require the information.
  • Document assigned monitors and other performance-improvement work as directed to support inpatient and outpatient quality and satisfaction.
  • Support laboratory customer service throughout the system for those who submit specimens.
  • Maintain knowledge of collection procedures and ordering methods, and assist and instruct in-house and reference areas on appropriate specimen collection and transportation.
  • Perform point-of-care testing after appropriate training and documentation of proficiency.
  • Assist the Lab Client Services Facilitator in training new associates as needed.
  • Coordinate and dispatch external transport staff for routine and stat pickups and deliveries throughout the EMH system, to clients, and within the service area.
  • Order supplies upon submission of supply requests from those who submit testing throughout the system.
  • Apply age-specific techniques and knowledge of growth and development when planning and implementing care for neonates, infants, pediatric patients, adolescents, adults, and geriatric patients.
  • Demonstrate professional accountability and growth, contribute to the organization's mission and effective operations, and incorporate patient- and family-centered care and shared governance concepts into practice.
  • Perform other related duties as assigned.
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