Lab Assistant I

Quest Diagnostics

17h

About The Position

The Lab Assistant I provides general support functions within the Technical Operations Department. The role involves learning Pre-Analytical Assistant I duties and understanding how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The employee identifies and helps resolve or escalate issues involving specimen types, missing information, and specimen sorting, racking, centrifuging, delivery, and storage. The position also involves learning to research test-order information using translation tables, computer systems, and the directory of services, and meeting quality and production standards within six months of completing training. The employee completes legible, understandable documentation on time, follows attendance guidelines, supports the department when coworkers are absent, learns additional functions to progress to the next level, and performs other assigned duties. This position is located in Marlborough, Massachusetts, and is scheduled Tuesday through Saturday from 11:00 AM to 7:00 PM. The stated pay range is $20.10 to $22.01 per hour. Salary offers depend on factors including relevant skills, training, experience, education, certifications where applicable, and market and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

High school diploma or equivalent.
Minimal data-entry skills.

Nice To Haves

Previous experience in a production environment.
Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
Identify problems involving specimen types, missing information, and specimen sorting, racking, centrifuging, delivery, and storage; resolve issues or forward information to support timely resolution.
Develop an understanding of test-order compliance policies and research test-order information using translation tables, computer systems, and the directory of services.
Meet quality and production standards within six months of completing training.
Complete required written documentation so it is understandable, legible, and submitted within the assigned time frame.
Report to work on time and follow attendance guidelines; support departmental performance when coworkers are absent.
Learn additional functions within Technical Operations and Specimen Processing to progress to the next level.
Perform other duties as assigned.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Eligible candidates may receive annual performance bonus compensation.