Lab Assistant I

Quest Diagnostics • Marlborough, MA

1d • $20 - $22

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The role involves learning assigned duties and understanding how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The assistant identifies and helps resolve or escalate specimen and order-information issues, supports timely processing, and meets quality and production standards after training.

Requirements

• High school diploma or equivalent.
• Minimal data-entry skills.

Nice To Haves

• Previous experience in a production environment.
• Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

• Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
• Identify problems with specimen types or missing information involving specimen sorting, racking, centrifuging, delivery, and storage; resolve issues or forward information to support timely resolution.
• Develop an understanding of test-order compliance policies and research test-order information using translation tables, computer systems, and the directory of services.
• Meet quality and production standards within six months of completing training.
• Complete required written documentation legibly, understandably, and within assigned time frames.
• Arrive on time, follow attendance guidelines, and support department performance when coworkers are absent.
• Learn additional Technical Operations and Specimen Processing functions to progress to the next level.
• Perform other duties as assigned.

Benefits

• Medical, supplemental health, dental, and vision coverage from day one for full-time employees working 30 or more hours.
• Well-being programs.
• Annual no-cost health assessment through Blueprint for Wellness.
• healthyMINDS mental health program.
• Vacation and health/flex time.
• Six holidays plus one MyDay off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, with a buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED