Lab Assistant Generalist - SF1

Mass General Brigham•Jamaica Plain, MA

1d•Onsite

About The Position

The Lab Assistant Generalist is responsible for specimen handling and facilitating laboratory workflow, including clerical and preprocessing duties and communication with hospital and laboratory staff and external clients. The role performs the pre-analytical phase of specimen preparation and handles biohazardous and infectious material while following required safety precautions. It processes specimens accurately and ensures their delivery to the appropriate laboratory section, while assisting client services and technical associates with specimen quality and integrity concerns. This position does not require patient care. The role follows hospital and departmental safety procedures, demonstrates knowledge of workflows and procedures, receives direction from the management team, and participates in relevant classes, meetings, committees, and continuing education. The position is onsite at Brigham and Women's Faulkner Hospital, with a rotating shift and per-diem status.

Requirements

High school diploma or equivalent.
Internship or equivalent experience of 0–1 year required.
Adhere to all I C.A.R.E. Standards.
Demonstrate annual CAP competencies in any area worked.
Handle biohazardous and infectious material while following proper safety precautions.

Nice To Haves

Medical Laboratory Assistant (MLA(ASCP)) credential from the American Society for Clinical Pathology Board of Certification (ASCP-BOC).
3–5 years of experience in a hospital laboratory.

Responsibilities

Verify that specimens and labeling meet test-order requirements.
Register and label tubes accurately, as appropriate.
Centrifuge and aliquot specimens according to department policy.
Sort, store, and deliver laboratory specimens according to department and specimen requirements.
Work with medical technologists and client services to resolve specimen problems.
Answer telephones and provide assistance as needed.
Follow hospital and departmental precautions, including hand hygiene, use of two patient identifiers, effective communication handoffs, and appropriate personal protective equipment.
Demonstrate workflow and procedure knowledge to management, coworkers, new employees, inspectors, and visitors.
Attend and participate in classes, meetings, committees, and continuing education as appropriate.