Lab Assistant 2

Intuitive•Sunnyvale, CA

About The Position

The New Product Verification Department works to assure safe, reliable, and effective products and supports product and process quality, new product development and production, and quality across da Vinci Surgical System product lines, including endoscopic instruments and supporting accessories. The Product Verification Technician works with the new product development team to assure the quality of new designs, identify issues related to designs and processes, and work with Test Engineers to develop harmonized test methods. The role executes clinically based surgical simulation and automated test protocols using da Vinci Surgical Systems and other test equipment. It includes reporting test results and issues, cleaning and reprocessing instruments and accessories, supporting department projects and test-process design, and coordinating with the Lab Manager to maintain adequate supplies. The reprocessing work requires standing or walking for most of the workday. The position may require proof of vaccination against certain diseases, including COVID-19, depending on the role and customer requirements.

Requirements

Experience working in a hardware production or test environment.
Ability to read, write, and understand English; comprehend instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to perform basic mathematical calculations and determine minimum, maximum, and nominal values from a specification and tolerance.
Ability to follow instructions, report quality issues, suggest simple process improvements, and learn complex products and processes quickly.
Ability to use personal computers and online documentation as part of daily work.
Ability to work varying shifts, work in a team, use basic tools and measuring equipment, work independently with minimal supervision, and manage multiple tasks with competing priorities.
Ability to work with biological samples, including blood, tissue, and organs.
Demonstrated integrity and adherence to high ethical, moral, and personal values in decisions, communications, actions, and dealings with others.
High school diploma or GED.

Nice To Haves

Relevant experience in a medical device company.
Experience with MatLab.
Manufacturing experience.

Responsibilities

Execute test protocols for clinically based surgical simulation and automated testing using da Vinci Surgical Systems and other test equipment.
Identify and report problems arising during testing, and escalate new or persistent failure modes to appropriate engineering teams.
Provide the cognizant Test Engineer with documentation that clearly indicates product-testing results.
Clean and reprocess instruments and accessories.
Help ensure successful, on-time completion of department projects and communicate constraints to direct management when project completion is at risk.
Perform tasks supporting product verification and test-process design as assigned by department management.
Comply with company department and standard operating procedures.
Work with the Lab Manager to ensure adequate supplies of test articles, equipment, and materials.