L3 Data Center

Valce Talent Solutions•San Jose, CA

About The Position

The L3 Data Center role provides hands-on support for servers and network switches, working with network administrators and remote network or system administrators to resolve issues, install and replace hardware, validate connectivity, and maintain equipment readiness. The position also supports equipment procurement, inventory accuracy, and approved firmware and configuration procedures.

Requirements

  • 6–7 years of experience.

Responsibilities

  • Collaborate with network administrators to resolve server-related issues, including replacing or rerouting cables, replacing optics on server and switch ports, and installing upgraded hardware components.
  • Temporarily rack, stack, and cable servers or switches to enable network administrators to perform remote configuration and validation.
  • Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
  • Coordinate procurement of replacement components, install parts, and manage return shipments of defective hardware to vendors.
  • Cable server and network devices according to approved wiring diagrams, and coordinate connectivity and operational-readiness validation with network administrators.
  • Diagnose and troubleshoot server issues to identify and isolate root causes with assistance from remote network or system administrators.
  • Perform server firmware upgrades to ensure systems run the latest approved versions.
  • Configure server IP addresses and default access credentials according to standard procedures.
  • Conduct requested physical inspections or audits of servers, components, and consumables to maintain accurate equipment inventories.
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