L2 Supervisor

Sanctuary Medicinals•Littleton, MA

About The Position

The L2 Supervisor plans and oversees all L2 production operations, ensuring production goals are achieved while maintaining product quality, inventory accuracy, regulatory compliance, and employee safety. The role directs L2 leads and team members, coordinates daily production schedules, manages departmental performance, and collaborates with cross-functional teams to support efficient product flow from production through packaging. The supervisor oversees L2 activities including laboratory packaging, initial pre-roll packaging, joint tubing and labeling, final product packaging, and product transfers. The role also leads and develops employees, manages production and inventory records, oversees labeling and quality assurance, maintains regulatory compliance, coordinates with other departments, and supports equipment and facility upkeep and continuous improvement.

Requirements

Previous supervisory experience in cannabis manufacturing, packaging, production, or another regulated manufacturing environment is preferred.
Strong knowledge of cannabis production, packaging, labeling, inventory management, and regulatory compliance.
Experience with METRC, BioTrack, Microsoft Excel, and inventory management systems.
Strong leadership, organizational, communication, and conflict resolution skills.
Excellent analytical, problem-solving, and decision-making abilities.
Ability to prioritize multiple projects while maintaining accuracy in a fast-paced environment.
Ability to lift up to 50 pounds regularly.
Ability to stand, walk, bend, and perform repetitive tasks throughout the workday.
Ability to sit for extended periods when performing administrative duties.
Ability to read small print and inspect product labels accurately.
Ability to climb stairs and move throughout the production facility.
Ability to safely operate production equipment as needed.

Responsibilities

Plan, coordinate, and supervise daily L2 production activities based on production schedules and originating department output.
Establish daily staffing assignments and communicate production priorities to L2 leads and team members.
Monitor Master Production Schedule priorities and adjust workflows to meet changing production demands.
Oversee laboratory packaging, initial pre-roll packaging, joint tubing and labeling, final product packaging, and product transfers.
Monitor production efficiency and identify opportunities to improve throughput, quality, and workflow.
Assist other production departments as operational needs require.
Supervise L2 leads and team members and foster accountability, teamwork, and continuous improvement.
Set performance expectations, production goals, and quality standards; train employees on production processes, equipment, safety procedures, SOPs, and regulatory compliance.
Conduct employee performance evaluations; provide coaching, mentorship, and professional development; document attendance, discipline, and coaching.
Review, verify, and approve employee timecards before payroll deadlines; resolve employee conflicts and encourage cross-training.
Oversee product transfers between departments and coordinate packaging and labeling activities to support schedules and inventory requirements.
Verify inbound product quantities and reconcile physical inventory with digital records.
Perform and oversee product room transfers in METRC and BioTrack; maintain production records, inventory logs, departmental documentation, and spreadsheets.
Coordinate monthly and annual inventory audits.
Oversee creation and verification of product labels; inspect TAC labels for testing information and regulatory compliance.
Ensure products are packaged and labeled according to company standards and applicable regulations, and monitor product quality throughout packaging operations.
Maintain compliance with Cannabis Control Commission regulations, company SOPs, sanitation standards, applicable regulations, and security requirements.
Verify product movements, packaging records, labeling information, and inventory transactions; review documentation and conduct quality inspections and production observations.
Identify, investigate, document, and resolve inventory discrepancies or compliance issues; support internal audits and regulatory inspections.
Communicate with the Director of Processing about production performance, staffing, equipment, inventory, and operational challenges.
Coordinate with the Process & Labeling supervisor, Trim team, Lab manager, Vault team, and other departments to support efficient product movement.
Communicate production schedules, inventory status, and priority changes across departments.
Ensure production and labeling equipment is maintained and operated safely; report failures and maintenance needs and troubleshoot where applicable.
Maintain clean, organized, safe, inspection-ready production areas and verify end-of-shift cleaning and sanitation.
Analyze workflows and production metrics, recommend efficiency and quality improvements, and support implementation of new procedures and operational initiatives.