L2 DC Technician
About The Position
This is a long-term ongoing Datacenter Tech opportunity. They will work in the build out and support of the datacenter. They must be open to installation and deployment workload as well. This role requires the ability to troubleshoot a variety of servers, isolate problems, order and install replacement parts, and update server firmware. The technician will also configure IP addresses and default login credentials, and assist network administrators with server and switch issues, including cable replacement, re-routing, optic replacement, and part upgrades. Responsibilities also include temporary racking and stacking of servers/switches and cabling them for remote access, assisting with Level 1 responsibilities as needed, and performing break/fix tasks independently using Linux for logical issue isolation.
Requirements
- Data center
- Rack and stack
- Hardware troubleshooting
- Troubleshooting
- Data center maintenance
- Infrastructure
- Stacking
- Racking
- Cabling
- Cable installation
- Linux
- Hardware
- Ability to troubleshoot independently and isolate logical issues using Linux.
Responsibilities
- Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams.
- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
- Assist network admins who reach out requesting specific assistance with servers or switch.
- Assist out with Level 1 responsibilities as necessary.
- Perform L2 break/fix and L1 rack/stack for deployments.
- Troubleshoot independently and isolate logical issues using Linux.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
