L2 DC Technician

TEKsystemsSparks, NV
Onsite

About The Position

This is a long-term ongoing Datacenter Tech opportunity. The role involves an initial 4-6 weeks of M-F, 8AM-5PM training, followed by a transition to 4x10 shifts. The technician must be available for various shifts including Sun-Wed 7 AM - 6 PM, Sun-Wed 9 AM - 8 PM, Wed-Sat 7 AM - 6 PM, and Wed-Sat 9 AM - 8 PM. The position requires being open to installation and deployment workload, and involves Level 2 break/fix troubleshooting as well as Level 1 rack/stack duties for deployments.

Requirements

  • Data center experience
  • Rack and stack experience
  • Hardware troubleshooting
  • Troubleshooting skills
  • Data center maintenance
  • Infrastructure knowledge
  • Stacking skills
  • Racking skills
  • Cabling experience
  • Data center operations knowledge
  • Cat6 cabling experience
  • Cable experience
  • Linux experience
  • Hardware knowledge
  • Cable installation experience
  • Installation experience
  • True L2 break/fix capabilities
  • Willingness to perform L1 rack/stack for deployments
  • 2 recent valid references

Responsibilities

  • Troubleshoot a variety of servers and isolate the problem that the server is encountering.
  • Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
  • Update firmware on servers to ensure the latest version is installed.
  • Configure IP addresses and default login credentials on servers.
  • Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.
  • Support their DC/Lab teams.
  • Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
  • Assist network admins who reach out requesting specific assistance with servers or switch.
  • Assist out with Level 1 responsibilities as necessary.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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