L&D Support Ops/Supplier Enablement Program Manager

US Tech Solutions • Atlanta, GA

4d • Hybrid

About The Position

We are seeking a L&D Support Ops/Supplier Enablement Program Manager to support the day-to-day operations, customer support, and project management activities of the Supplier Enablement Team for the L&D organization at a leading global technology company. This role will act as a key liaison between internal teams and external training vendors, ensuring that supplier-related processes, communications, and systems run efficiently. The ideal candidate is detail-oriented, organized, and proactive, with strong coordination and stakeholder management skills.

Requirements

• 3-5 years of experience in project coordination, program management, or operations, ideally supporting L&D, training, or supplier management teams.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Sheets/Excel, Slides/PowerPoint, Docs/Word).
• Experience with ticketing systems, project management tools, or workflow platforms (e.g., Asana, Smartsheet, Jira, Salesforce).
• Ability to work collaboratively across teams and functions.
• Bachelor’s degree or equivalent practical experience.

Nice To Haves

• Experience supporting or managing vendor/supplier relationships in a global organization.
• Knowledge of L&D or training operations, including scheduling, logistics, and delivery coordination.
• Background working with procurement, finance, or contracts functions.
• Familiarity with data tracking and reporting tools such as Tableau, Sheets formulas, or dashboards.

Responsibilities

• Manage the daily operations of supplier enablement activities, including onboarding, tracking, communications, and documentation.
• Support planning, coordination, and execution of L&D supplier projects, ensuring deliverables are completed on time and within scope.
• Act as the first point of contact for inquiries from internal stakeholders and suppliers, providing timely and accurate responses.
• Identify and implement opportunities to streamline supplier enablement workflows and improve operational efficiency.
• Maintain accurate supplier and project data in systems; support the creation of dashboards, reports, and status updates.
• Partner with procurement, finance, and L&D delivery teams to ensure smooth supplier operations and compliance with policies.
• Maintain process guides, templates, and FAQs to ensure consistent communication and training for internal and external partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level