2027 Future Talent Program - L&D (Learning & Development) Coordinator - Co-op

Merck•Upper Gwynedd Township, PA
•$39,908 - $111,111•Hybrid

About The Position

The Future Talent Program offers co-operative assignments lasting up to six months and involving one or more projects. The Learning & Development (L&D) Team at West Point ensures that site employees have the training, skills, and qualifications needed to produce products safely, meet industry demands, and maintain regulatory compliance. The L&D Operational Coordinator Co-op supports day-to-day training operations, works with team members across the site, and contributes to continuous improvement of training delivery methods.

Requirements

  • Currently enrolled in an accredited undergraduate or graduate degree program, such as Human Resources, Business Administration, Management Information Systems, Instructional Design, or a related field.
  • Strong organizational skills and ability to manage multiple transactions, tasks, and deadlines simultaneously.
  • High attention to detail, particularly in database management and document formatting.
  • Digital fluency and systems aptitude.
  • Experience using AI tools such as Microsoft Copilot.
  • Intermediate proficiency in Microsoft Office, including Excel (basic formulas, pivot tables, and filters for data analysis) and PowerPoint.
  • Strong written and verbal communication skills to collaborate with multifunctional teams across the site.

Nice To Haves

  • Experience using, updating, or designing Microsoft SharePoint sites and managing team spaces in MS Teams.
  • Exposure to business tools such as Power BI for interpreting training compliance data or interacting with automated site compliance dashboards.
  • Proactive, self-motivated, collaborative approach, with comfort working independently and in teams.
  • Ability to translate complex administrative tasks into clear step-by-step documentation, such as job aids, standard task sheets, or user manuals.

Responsibilities

  • Process daily requests submitted through the training portal, including assigning courses, updating curricula, and tracking completion in the Learning Management System (LMS).
  • Accurately and promptly update Standard Operating Procedures (SOPs) in the LMS.
  • Assist with projects to improve training for the L&D team and its partners, such as creating how-to guides, testing digital learning tools, and identifying ways to automate repetitive tasks.
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