2027 Future Talent Program - L&D (Learning & Development) Coordinator - Co-op

MSD•Upper Gwynedd Township, PA
•$39,908 - $111,111•Hybrid

About The Position

The Future Talent Program offers co-operative assignments lasting up to six months and including one or more projects. The Learning & Development (L&D) Team at West Point ensures that site employees have the training, skills, and qualifications needed to produce products safely, meet industry demands, and maintain regulatory compliance. As an L&D Operational Coordinator Co-op, you will support day-to-day training operations, work with team members across the site, and contribute to continuous improvements in training delivery. This role handles training requests through the training portal, updates curricula and training records in the Learning Management System (LMS), and supports projects such as creating how-to guides, testing digital learning tools, and identifying opportunities to automate repetitive tasks. The position is a hybrid, first-shift co-op assignment. The posting lists a salary range of $39,908–$111,111, no relocation, no visa sponsorship, and 10% travel.

Requirements

  • Currently enrolled in an accredited undergraduate or graduate degree program, such as Human Resources, Business Administration, Management Information Systems, Instructional Design, or a related field.
  • Strong organizational skills and ability to manage multiple transactions, tasks, and deadlines simultaneously.
  • High attention to detail, particularly in database management and document formatting.
  • Digital fluency and systems aptitude.
  • Experience using AI tools, such as Microsoft Copilot.
  • Intermediate proficiency in Microsoft Office Suite, including Excel (basic formulas, pivot tables, and filters for data analysis) and PowerPoint.
  • Strong written and verbal communication skills for effective collaboration with multifunctional teams across the site.

Nice To Haves

  • Experience using, updating, or designing Microsoft SharePoint sites and managing team spaces in Microsoft Teams.
  • Exposure to business tools such as Power BI for interpreting training compliance data or interacting with automated site compliance dashboards.
  • Proactive, self-motivated, and comfortable working independently and in team settings.
  • Ability to translate complex administrative tasks into clear step-by-step documentation, such as job aids, standard task sheets, or user manuals.

Responsibilities

  • Process daily requests submitted through the training portal, including assigning courses, updating curricula, and tracking completion in the Learning Management System (LMS).
  • Accurately and promptly update Standard Operating Procedures (SOPs) in the LMS.
  • Assist with projects to improve training effectiveness, including creating how-to guides, testing digital learning tools, and identifying ways to automate repetitive tasks.
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