KYC Analyst (UK)

Ontra • Concord, CA

1d • Remote

About The Position

Ontra is seeking a KYC Analyst, reporting to our Senior Manager of KYC, on our KYC Team. We're looking for someone excited to drive the seamless completion of Know Your Customer (KYC) requests, facilitate smooth onboarding for new customers by organizing essential files, and play a vital role in growing our new KYC services business within EMEA. If you have a strong background in KYC processes, exceptional organizational skills, and experience using PowerPoint to create detailed structure charts, we’d love to get to know you.

Requirements

• 2+ years of experience as a KYC professional or paralegal.
• Prior KYC experience at a bank or a private equity fund.
• Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
• Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.
• Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.
• Relevant KYC or legal support experience with potential to grow into more strategic responsibilities.

Nice To Haves

• Experience using PowerPoint to create detailed structure charts.

Responsibilities

• Complete KYC requests by answering questionnaires, providing necessary supporting documents, and effectively communicating with customers and their counterparties.
• Facilitate the onboarding process for new customers by gathering, organizing, and managing the required files and precedents.
• Play a key role in establishing Ontra's new KYC services business in EMEA, contributing to its successful launch and growth.
• Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.

Benefits

• Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed