Korean-Bilingual Accounts Receivable Manager
About The Position
The ideal candidate is highly analytical, detail-oriented, and experienced in managing end-to-end accounts receivable operations within a fast-paced consumer products environment. This individual will serve as a key business partner to Sales, Customer Operations, Finance, and external customers to ensure timely collections, accurate cash application, and effective management of customer accounts. The position will oversee all aspects of the accounts receivable function supporting LG H&H USA affiliates, including customer billing, collections, deductions management, cash application, aging analysis, credit management, and process improvement initiatives. This role will work closely with Finance leadership to improve working capital performance, strengthen internal controls, and support overall financial operations.
Requirements
- Bachelor’s degree in Accounting, Finance, or related field required.
- 7+ years of progressive accounts receivable, credit, collections, or accounting experience required.
- Korean-bilingual required due to regular correspondence with Korean HQ team.
- Strong understanding of accounts receivable processes, collections, cash application, credit management, and deduction resolution.
- Experience with ERP systems and accounting software required.
- Advanced proficiency in Microsoft Excel and strong overall Microsoft Office skills.
- Strong analytical, organizational, and problem-solving abilities.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent written and verbal communication skills.
- High attention to detail with a strong sense of accountability and ownership.
- Ability to work collaboratively within a cross-functional and multicultural organization.
- Demonstrated ability to drive process improvements and operational efficiencies.
Nice To Haves
- 2+ years of management or team leadership experience preferred.
- Prior experience within consumer products, beauty, retail, wholesale, or related industries strongly preferred.
Responsibilities
- Manage day-to-day accounts receivable operations, ensuring timely and accurate processing of customer invoices, payments, credits, and adjustments.
- Oversee collection activities and proactively monitor outstanding receivables to minimize aging balances and improve cash flow performance.
- Lead customer deduction management, including researching, resolving, and coordinating disputes with Sales, Customer Service, Supply Chain, and external customers.
- Monitor accounts receivable aging reports and provide regular updates to Finance leadership regarding collection status, risks, and trends.
- Manage customer credit reviews, credit limits, and account maintenance activities while balancing business growth and financial risk.
- Oversee daily cash application processes and ensure accurate reconciliation of customer payments.
- Partner with Sales and Customer Operations teams to resolve customer account issues and maintain positive business relationships.
- Prepare monthly accounts receivable reconciliations and support month-end, quarter-end, and year-end close activities.
- Analyze customer payment trends, delinquency patterns, and collection performance metrics to identify improvement opportunities.
- Develop and maintain AR reporting, dashboards, KPIs, and working capital performance metrics.
- Ensure compliance with company policies, internal controls, and accounting standards related to revenue and receivables.
- Support internal and external audits by providing requested documentation and responding to audit inquiries.
- Identify and implement process improvements that enhance efficiency, scalability, and operational effectiveness.
- Assist with ERP optimization initiatives, system enhancements, and automation projects related to order-to-cash processes.
- Collaborate with Korean HQ and cross-functional business partners on reporting, process alignment, and special projects.
- Manage and develop AR staff as applicable, providing coaching, training, and performance feedback.
- Support ad-hoc financial analysis, special projects, and other duties as assigned.
Benefits
- Eligible for benefits as of date of hire, including health, dental, vision, life, and other voluntary programs.
- Immediate vesting in LG H&H’s matching contributions to the 401(k) Plan. Company matches contributions dollar-for-dollar up to 6% of eligible pay.
- Company-sponsored life insurance, AD&D, and disability benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
