Knowledge Management Technical Project Manager New College Graduate- Bachelor's (Santa Clara, CA)
About The Position
Applied Materials' Global Services organization is seeking a highly motivated Technical Program Manager to join the Knowledge Management (KM) team. The KM team delivers relevant, timely service knowledge to field engineers at the point of service and develops scalable solutions, tools, and processes for knowledge distribution, content management, and continuous improvement. The role involves applying SQL and Python programming to cleanse, integrate, and analyze large datasets, developing automated data-processing workflows and AI/ML-enabled solutions using Python and Generative AI technologies. The position will also assist the knowledge management team to analyze and optimize publishing libraries content, document meta-data management activities, monitor, analyze, and report KM KPIs and operational performance metrics, collaborate with business stakeholders to define requirements and deliver KM-related projects and solutions, and support KM Executives on strategic projects tracking and testing.
Requirements
- Proficient in SQL coding, Python libraries
- Experience with Generative AI platforms such as Microsoft Copilot, Azure AI, Claude, or equivalent AI tools
- Experience with prompt engineering, AI-assisted workflow automation, and evaluation of AI-generated outputs
- Project management and cross-functional collaboration skills
- Proficient with MS Office: Excel, PowerPoint, Word, Share Point/ Teams
- Excellent written and verbal communication, organizational, analytical, and interpersonal skills
- Able to work effectively in a matrix environment and influence stakeholders
- Quick learner
- Strong attention to details
- Bachelor’s degree in Computer Science, Business Intelligence, Information Systems, Data Analytics or a related field
- GPA of 3.0 or above
- Demonstrated data analytics and problem-solving skills
- Interest in applying AI technologies to technical documentation, translation workflows, knowledge capture, content governance, and knowledge management processes
Nice To Haves
- Ability to speak and write fluently or native speaker in one or more of these languages: Japanese, Korean, Simplified Chinese, Traditional Chinese in addition to English
Responsibilities
- Apply SQL and Python programming to cleanse, integrate, and analyze large datasets
- Develop automated data-processing workflows and AI/ML-enabled solutions using Python and Generative AI technologies
- Assist the knowledge management team to analyze and optimize publishing libraries content, document meta-data management activities
- Monitor, analyze, and report KM KPIs and operational performance metrics
- Collaborate with business stakeholders to define requirements and deliver KM-related projects and solutions
- Support KM Executives on strategic projects tracking and testing
Benefits
- Supportive work culture that encourages learning, development, and career growth
- Programs and support that encourage personal and professional growth
- Comprehensive benefits package
- Participation in a bonus program
- Stock award program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
