Receptionist - Santa Clara, CA

Aston Carter•Santa Clara, CA

1d•$17 - $17•Onsite

About The Position

This onsite Receptionist role in Santa Clara provides a professional and welcoming first point of contact for everyone entering the building. You will manage front desk operations, support visitors and employees, and coordinate key office services to ensure a smooth and efficient workplace experience. This is a 3‑month assignment with standard weekday hours and the possibility of extension.

Requirements

1–2 years of experience in a receptionist, customer service, administrative support, or related role.
Strong customer service skills with the ability to interact professionally with guests, clients, and employees.
Excellent verbal and written communication skills.
Demonstrated punctuality and reliability in previous roles.
Ability to work effectively as a team player and collaborate with colleagues.
Professional demeanor and ability to maintain a polished and appropriate appearance at the front desk.
Proficiency with Microsoft 365, including Word, Excel, PowerPoint, and related applications.
Experience using Outlook for email management and calendar scheduling.
Familiarity with Microsoft Teams for chat, meetings, and collaboration.
Ability to perform basic computer functions such as file management, printing, and internet browsing.
At least a high school diploma or GED.

Nice To Haves

Experience in office and soft services environments is beneficial.
in receptionist customer service or administrative support is a plus.
Comfort working in a fast-paced environment with frequent interactions and changing priorities.
Strong organizational skills and attention to detail when managing visitors and meeting room schedules.
Ability to handle confidential or sensitive information with discretion.
Comfort participating in a phone or virtual interview as part of the selection process.

Responsibilities

Serve as the first point of contact for all individuals entering the building and represent the organization with a professional, friendly, and welcoming demeanor.
Maintain a clean, organized, and professional reception area that reflects the company’s standards.
Answer, screen, and route incoming calls promptly and accurately to the appropriate contacts or departments.
Greet and assist guests, clients, and visitors upon arrival, ensuring they feel supported and informed.
Provide clear directions or personally escort visitors to their meeting locations as needed.
Ensure all visitors are properly signed in, accounted for, and comply with established check-in procedures.
Respond to in-person and phone inquiries with a helpful, courteous, and solution-oriented attitude.
Maintain a high level of customer service to uphold and reflect the company’s service standards.
Assist visitors and temporary staff with badge creation and access setup in accordance with established processes.
Follow and enforce security protocols during visitor check-in and check-out to help maintain a safe environment.
Manage bookings for conference and meeting rooms, including scheduling and updating reservations.
Ensure meeting rooms are prepared, presentable, and equipped with necessary resources before scheduled meetings.
Use Microsoft 365, Outlook, and Microsoft Teams to manage calendars, communications, and basic administrative tasks.
Perform general administrative and office support duties as needed to assist the broader team.
Collaborate effectively with team members and other departments to support daily operations and a positive workplace experience.
Arrive on time and reliably cover the reception desk during scheduled hours from 8:00 am to 5:00 pm, Monday through Friday.