Knowledge Management SME

Kearney & Company • Arlington, VA

3d • Onsite

About The Position

The Knowledge Management SME will serve as the lead resource responsible for developing, implementing, and sustaining War Data Platform enterprise Knowledge Management (KM) capabilities across all cloud, security, and operational environments. This role will establish and maintain a centralized knowledge ecosystem that captures, organizes, curates, and disseminates information related to the development, testing, authorization, operation, maintenance, and use of the War Data Platform and its service offerings.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Computer Science, Data Science, Engineering, Information Systems, Mathematics, Statistics, Business Analytics, or a related accounting or technical field.
• Experience supporting knowledge management, information management, or content governance
• Minimum of 8 years of work experience
• Proficiency with knowledge repositories, content management systems, and collaboration platforms
• Strong writing and editing skills, including the ability to translate technical information into user-friendly content
• Ability to organize, structure, and maintain large volumes of information
• Experience conducting content audits, usage tracking, or data-driven process improvements
• Strong stakeholder coordination and communication skills
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Must have an active Top Secret Clearance (or higher, such as TS/SCI) to be considered for this role (requires U.S. citizenship)

Nice To Haves

• Experience supporting FM, readiness, training, or related operational environments
• Familiarity with DoD or federal KM frameworks, standards, or processes
• Experience facilitating lessons learned programs or organizational learning initiatives
• Knowledge of digital collaboration tools, SharePoint administration, or metadata/taxonomy development
• Certifications such as CKM, KMI, or related KM credentials
• Knowledge of records management, digital preservation, and content lifecycle management practices.
• Experience conducting stakeholder engagement, facilitating communities of practice, and leading knowledge-sharing initiatives.

Responsibilities

• Developing and maintaining knowledge repositories, content libraries, and collaborative workspaces
• Establishing and enforcing content governance standards, taxonomies, and metadata structures
• Designing knowledge-sharing workflows, processes, and best practices
• Supporting content creation, curation, version control, and quality reviews
• Facilitating lessons-learned capture, after-action reviews, and continuous improvement activities
• Analyzing knowledge asset usage to recommend enhancements or process improvements
• Coordinating closely with stakeholders, functional teams, and communications leads to ensure alignment
• Managing updates to KM portals, dashboards, and digital tools
• Develop and maintain knowledge repositories, knowledge articles, standard operating procedures (SOPs), user guides, technical documentation, training materials, and FAQs.
• Capture, document, and manage information associated with the design, development, testing, authorization, deployment, operation, sustainment, and use of the war data platform system and its service offerings.
• Ensure continuity of access to knowledge resources while improving navigability, usability, and content quality.
• Develop metrics, dashboards, and reporting mechanisms to measure knowledge management effectiveness, adoption, utilization, and customer satisfaction.
• Collaborate with technical teams, cybersecurity personnel, platform operators, program management offices, and end users to capture and disseminate institutional knowledge.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401(k) Retirement Plan and 529 Education Savings Plan
• Flexible Spending & Health Savings Account
• Accident, Critical Illness, Hospital Indemnity Insurances
• Legal Insurance and Pet Insurance
• Employee Assistance Program, fitness and wellness benefits, and other firm benefits.
• Paid holidays, vacation, and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior