Knowledge Management (KM) Subject Matter Expert (SME) — Support Agreements

Kymber Consulting Group•Washington, DC

4d•Hybrid

About The Position

The Knowledge Management SME — Support Agreements is the central hub for the interagency agreements and knowledge assets that govern a Department of Defense (DoD) medical supply chain resilience program. These include memorandums of understanding (MOUs), memorandums of agreement (MOAs), service-level agreements (SLAs), and other support agreements. This position works across DoD and federal interagency partners to ensure data-sharing agreements, operational roles, and policy frameworks are documented, current, and accessible to decision-makers.

Requirements

Bachelor's degree in business administration, public administration, information/knowledge management, or a related field
Minimum of five (5) years of professional experience in knowledge management, interagency agreement management, or program support within DoD or federal agencies
Proficiency with SharePoint, including workflow automation (e.g., Power Automate), document libraries, and version control
Working knowledge of CUI handling requirements and RBAC principles
Excellent written and verbal communication skills, including the ability to brief senior government stakeholders
US citizenship and an active Secret security clearance

Nice To Haves

Direct experience drafting and staffing interagency support agreements under DoDI 4000.19 (e.g., DD Form 1144)
Certified Knowledge Manager (CKM) or equivalent KM certification
Experience with federal health or logistics agency agreements and governance
Familiarity with secure government cloud environments and interconnection security agreement processes
Experience facilitating AARs and developing SOPs

Responsibilities

Draft, coordinate, and manage interagency and intra-agency support agreements (e.g., stockpile management and data-sharing agreements with federal partners) in accordance with governing DoD instructions
Ensure each support agreement defines resource commitments, funding, and performance metrics
Research and define acceptable terms, standards, and processes for partnerships, including intake and evaluation processes for prospective industry partners
Manage the full lifecycle of support agreements
Build automated workflows to track routing status, monitor expirations, and keep stakeholders ahead of renewals and renegotiations
Design, build, and maintain a centralized knowledge portal (e.g., SharePoint) with intuitive taxonomy, version control, and role-based access control (RBAC)
Enforce CUI handling procedures for sensitive program information
Draft and finalize data-sharing and interconnection security agreements in coordination with data science and government IT stakeholders
Ensure legal and policy guardrails are in place before external data streams are integrated
Facilitate After Action Reviews (AARs) after operational disruptions and crisis response drills, and translate lessons learned into actionable improvements
Capture tacit knowledge from subject matter experts and convert it into formal standard operating procedures (SOPs) to reduce knowledge loss from personnel turnover.