Knowledge Management Analyst Subject Matter Expert

Unity Technologies CorporationArlington, VA
Onsite

About The Position

We are seeking a Knowledge Management Analyst Subject Matter Expert (SME) to join our team. You will execute enterprise-wide KM strategies by optimizing content lifecycles, establishing governance structures, and leveraging collaborative platforms like SharePoint Online to ensure organizational knowledge is effectively captured and shared across the National Guard Bureau. Additionally, you will drive continuous organizational learning by conducting maturity assessments, facilitating Communities of Practice (CoPs), and delivering targeted training curriculums. This is an onsite position located in Arlington, VA.

Requirements

  • Must possess one of the following: Knowledge Management Institute (KMI)- Certified Knowledge Manager (CKM) or Certified Knowledge Specialist, American Productivity & Quality Center (APQC) Certified Knowledge Manager, US Army KM Qualification course (KMQC), Awarded the Air Force KM Air Force Specialty Code (AFSC:3A0XX/3D0XX).
  • Bachelor’s degree or higher degree in Organizational Learning or Library Science.
  • A minimum of five (5) years of demonstrated experience applying enterprise KM principles including knowledge flow analysis, knowledge lifecycle management, knowledge architecture alignment, metadata/taxonomy application, knowledge product development, knowledge stewardship, and KM governance support.
  • Experience applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement (ADDPI).
  • Must demonstrate basic proficiency with SharePoint Online (365) including lists, libraries, sites, permissions, and content organization to support KM governance, information architecture alignment, content lifecycle management, and coordination with the ESSRs).
  • Must be a U.S. citizen.
  • Must possess a current DoD Secret clearance.

Nice To Haves

  • A bachelor’s degree or higher degree.

Responsibilities

  • Execute end-to-end knowledge processes using structured methodologies to assess and implement solutions.
  • Map out how information moves through the organization and manage the entire lifespan of knowledge products to ensure accurate, timely, and relevant data availability.
  • Organize, secure, and ensure knowledge is compliant with enterprise standards by applying rigorous taxonomy standards and supporting overarching program governance.
  • Apply standards within digital environments to align information structures for optimal retrievability and security.
  • Act as a strategic bridge between technical solutions and user adoption, breaking down organizational information silos by gathering requirements directly from users.
  • Foster inclusive, collaborative environments that drive mission success.
  • Systematically elevate the enterprise's KM maturity over time by continuously evaluating the current state of knowledge practices.
  • Provide actionable, data-driven improvements and proactively educate the workforce.
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